alejandromarcanus Oct 31, 2013 @ 3:47pm
HELP! My game is not on my library :(
Hello! I am a new steam member and I'm new to this kind of stuff so bare with me!

A couple of weeks ago i bought The Wolf among us and i've played it and everything, but today i bought Deus Ex (the first game) but it's not on my library :( i got an email confirmation and everything, is there something else that i need to do? also, i can't seem to get online on my steam client icon on my desktop, does that have something to do with it? thanks!
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L-r | Canti Oct 31, 2013 @ 3:50pm 
There's a delay in the time it takes to appear in your library. Try restarting Steam, or wait a few minutes. The game is showing on your profile, so you definitely do own it.
alejandromarcanus Oct 31, 2013 @ 4:20pm 
How do I restart steam? sorry if its a dumb question i'm new to this, thanks for the reply!
L-r | Canti Oct 31, 2013 @ 4:22pm 
Exit Steam, run it again.
alejandromarcanus Nov 1, 2013 @ 4:48pm 
it's been a few hours and my game isn't on my library yet :( anything im missing?
L-r | Canti Nov 1, 2013 @ 4:51pm 
Be sure you're viewing "all games" and not a specific category.
alejandromarcanus Nov 1, 2013 @ 5:03pm 
yea i do have it where it says "all games" but still nothing.
Also, I can't seem to connect to the steam network, so when I go to the library i have to do it in "offline mode" does this have something to do with it?
L-r | Canti Nov 1, 2013 @ 5:07pm 
It won't show up in your library if you went into offline mode before it acknowledged your purchase, so that's probably why.
[L]uca-mdp Nov 1, 2013 @ 5:24pm 
porai te confundiste y no lo compraste deberias contactarte con steam si no lo podes solucionar. saludos
alejandromarcanus Nov 1, 2013 @ 5:30pm 
Canti- you're probably right, i haven't been able to go online, any way i can do it? it says "it appears that you are not currently connected to the internet, or that your internet connection is not configured correctly for steam" must be the 2nd option because i am connected to the internet...

alejandromarcanus Nov 1, 2013 @ 5:32pm 
luca- si lo compre hermano me llego un email con el recibo de mi compra. saludos.
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Date Posted: Oct 31, 2013 @ 3:47pm
Posts: 10