I've spent a lot of money with Steam. Sometimes through no choice of my own (Skyrim) and at others because I love the sales and bargains they offer. My wife has an account and my daughter does as well. Both with many games purchased from the service.
Despite my desire to be forced into using a service like Steam my experience here has been quite good (other than the Skyrim activation date fiasco where PC users of the game had to wait a day longer than the release date to play the game due to America being a day behind).
Unfortunately over the past 3-4 months the entire Steam platform has become more and more frustrating. These days I cannot even watch a video preview of the game because it won't stream anywhere near quick enough. A good example of this - I tried to watch the Baldurs Gate trailer tonight and gave up as, 10min after starting the video it still hadn't downloaded completely and was stopping every 10 secs for a minute to catch up.
Downloads and updates have become a major problem as well with a download speed of 12-28 kbs on a good day! It's not my internet connection as I can stream film, youtube etc very fast and download at 1.5 mbs from other sites.
I'm only making guesses as to why all this would be and I do have friends that use steam and suffer the same performance issues. Anyone else in Australia feel the same way?