Kaen Dec 27, 2012 @ 2:03pm
Steam caps download speed?
I just got a new modem from Comcast / Xfinity that supposedly would let me download faster, I installed it, and I'm getting a max of about 2.0 MB/s from Steam. I used to get around 3.0-3.2 MB/s from Steam with the old modem.

Speedtest.net says I get 25Mbps download / 4 Mbps upload. I'm not getting that from Steam (whereas I used to just this morning prior to the modem change) or from GoG.com, where again, I'd get over 3MB/sec download.

Been on hold for Comcast for about 40 minutes so far - wondering if anyone else has had this problem? New modem is an Arris TM822. Comcast agent set it up for me and it works, just not as fast as I believe I'd been promised.
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FrazerJC Dec 27, 2012 @ 2:12pm 
During the sale periods, the Steam content servers sometimes get a tad overworked and therefore downloads sometimes do not run at your full internet speed or become slightly uppy-downy.

Some people find that changing the download region fixes this, at least temporarily. You could give that a whirl?
Steam Settings -> Downloads + Cloud tab.
Spawn of Totoro Dec 27, 2012 @ 2:16pm 
I get similar numbers on speed test. Steam downloads 2MBps average with 3MBps being a rare spike.

I have a 25MB Comcast connection too. Speeds seem right to me.
Kaen Dec 27, 2012 @ 2:21pm 
Alright, well, thank you. I just confirmed with Comcast that I -am- getting the right speed. It just seems so odd to me that literally this morning and earlier this week, I was downloading from Steam at 3.0-3.2 MB/sec and now I seem capped at 2MB/sec. And it seems like it's all since the modem 'upgrade'. I'll keep an eye on it. Thank you for your responses.
Spawn of Totoro Dec 27, 2012 @ 2:23pm 
Was this going from your modem to their modem?
ExiaRS #wengerout Dec 27, 2012 @ 2:26pm 
On 22th Dec I bought Dawn of War II - Retribution, and immediatelly started downloading it. It was capped at 100 KB/s :-/. It was around this time.

I can't remember that I ever faced something like this in recent months.
Kushkah Dec 27, 2012 @ 3:33pm 
Just in case anyone doesn't know, MB/s (megabytes) and Mb/s (megabits) are very different, factor of 8. So when comcast says you're getting 25 Mb/s, you probably are because that's only 3.125 MB/s. During sales like this though it's not unusual to get slower than normal speeds, they're just overloaded a bit.

Edit: I realize you guys look like you know what you're talking about, this wasn't directed at anyone.
Last edited by Kushkah; Dec 27, 2012 @ 3:38pm
Kaen Dec 27, 2012 @ 4:22pm 
A little clarification never hurts. =)
Wilson Dec 27, 2012 @ 5:58pm 
i think most internet sites throttle you down to around 2mbs. but yeah mostly comcast does that.
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Date Posted: Dec 27, 2012 @ 2:03pm
Posts: 8