Really furious with Steam right now, will never buy another game through Steam
Steam let me say that your customer service really sucks. The only way to contact a service rep is via email, and it seems to take weeks and weeks for anyone to reply or to get something resolved.
I absolutely hate that I have to go through your Steam Wallet when I want to purchase anything from a games website. I don't want to use your Steam Wallet. If it's an MMO I want to purchase from the actual game company and not use a second or third party for transactions.
If you put a lock on someones account instantly for a Paypal dispute you need to make sure that once the dispute is resolved that you quickly get that account lock off. It seems that no one in your billing or service rep departments are doing their jobs to ensure that your customers are getting their issues resolved quickly. No one on Steams end is paying attention it seems. So this will be the very last game I will ever purchase through Steam again. I will play what games I have here on Steam, but from here on out I will purchase games outside of Steam. Your people really should take some classes on customer service.