Steam is by far the largest PC game purchasing service on the market. And in any good business practice they are trying to get bigger. With the Steam box their own operating system etc. But that's not a good thing a monopoly or dominance in the market is not healthy for us the consumer. Competition leads to better prices. Good customer service. The possibility of refunds on your game etc. Origins provides a good example. Of course Origins is often broken and has issues of its own. But they do provide refunds. I had an issue that I needed assistance with. I was able to talk to an actual human within an hour. The problem was resolved within an hour and a half. It is practically impossible to get any assistance through Steam. That worries me. So I would offer this suggestion that we do business with other services as often as possible. Uplay Origins GOG Green man gaming etc. if anyone bothers to read or respond. I'm sure it will be negative for the most part. But I would love to hear if you ever had a problem with Steam. And how you were able to get the matter resolved? Was the experience a good one?