... :: Help and Tips

Spawn of Totoro Jan 18, 2017 @ 7:37am

The developer chose to remove the game as it has issues working on modern systems and they did not feel it was worth fixing.

The refund policy states two weeks and less then two hours of play.

The forums for it still exist and someone may have a solution.

Last edited by Spawn of Totoro; Jan 18, 2017 @ 7:38am

#1

cinedine Jan 18, 2017 @ 7:37am

Steam/Valve very rarely remove games. They are removed by their studios for various reasons. Either way that does not make the game unplayable. The discussion board for the game also stays avalable. You can find a link to it in your library in Detail View on the right hand site.

#2

tmwfte Jan 18, 2017 @ 7:38am

You want a refund on something you bought over eight years ago...

#3

Washell Jan 18, 2017 @ 7:48am

Two paragraphs of libel, but Valve is the bad guy? You're lucky they're not sue happy.

Last edited by Washell; Jan 18, 2017 @ 7:49am

#4

Satoru Jan 18, 2017 @ 8:02am

1) GOG does not magically provide refunds for games you've bought nearly 9 years ago. So if you wanted a refund from GOG, you're not going to get one either. But hey lets bring up GOG because they'd totally give you a refund on a game you bought 9 years ago right?

2) GOG doesn't sell this game so yeah what exactly are you touting GOG for. Because they don't sell a game you want and wouldn't give you a refund for something you bought 9 years ago?

People need to really try to use their brains before touting GOG as their savior for all their imaginary problems.

#5

feytharn Jan 18, 2017 @ 8:51am

A) The game was pulled from the store by the publisher, it remains in your library and hasn't been taken away from you.
B) The crashes are part of the reason the publisher pulled it from store - problems with modern systems they were not able/willing to fix.
C) Please, name one store that will refund you for an item you bought nine years ago, that did work as intended when you bought it and that has stopped working now.

#6

BloodShed Jan 18, 2017 @ 10:31am

@ OP

Maybe you should make an actual attempt to get the game working.

http://steamcommunity.com/sharedfiles/filedetails/?id=845161855

Took me 2 min with Nvidia Inspector (set Extension Limit to 0x00004844) to get the game to run on Windows 10 X64

Hell there's even several fixes on PC Gaming Wiki
http://pcgamingwiki.com/wiki/Stubbs_the_Zombie_in_Rebel_Without_a_Pulse#Crash_on_startup

Last edited by BloodShed; Jan 18, 2017 @ 10:31am

#7

Gallifrey - CSSC Gaming Founder Jan 18, 2017 @ 2:01pm

Whilst not specifically supporting the OP it does raise the issue of support on games. A change to the Windows OS or even within it can suddenly cause problems that weren't there before. Whose responsibility is it to keep games working ? And for how long ?

A change to the OS itself probably lets the publishers off the hook buit with Windows 10 it was a real issue because basically the OS was virtually forced onto all Windows users.

One of the attractions of PC gaming is that they don't pull the stunt of deliberately making all your old games obsolete when you upgrade your hardware like the consoles. But should Steam games carry a guarantee of compatability upgrades for a certain length of time after purchase ? Conversions on older games can already be pretty slapdash - e.g. X Com Apocalypse that was released on Steam without the now non existent disc protection being removed.

S.x.

#8

Winged One Jan 18, 2017 @ 2:29pm

Originally posted by Satoru:
1) GOG does not magically provide refunds for games you've bought nearly 9 years ago. So if you wanted a refund from GOG, you're not going to get one either. But hey lets bring up GOG because they'd totally give you a refund on a game you bought 9 years ago right?

2) GOG doesn't sell this game so yeah what exactly are you touting GOG for. Because they don't sell a game you want and wouldn't give you a refund for something you bought 9 years ago?

People need to really try to use their brains before touting GOG as their savior for all their imaginary problems.

some people sadly just have that "praise gog" attitude, complaining on every single thing that happens on Steam while ignoring GoG's shady business decisions entirely.. its sort of like when a gaming news site posts an article on "this game is currently on sale on steam" then someone posts trying to divert everyone to GoG even though the article has nothing to do with it..

#9

Start_Running Jan 19, 2017 @ 6:36am

Originally posted by gallifrey:
Whilst not specifically supporting the OP it does raise the issue of support on games. A change to the Windows OS or even within it can suddenly cause problems that weren't there before. Whose responsibility is it to keep games working ? And for how long ?

A change to the OS itself probably lets the publishers off the hook buit with Windows 10 it was a real issue because basically the OS was virtually forced onto all Windows users.

Well that puts the ball in Microsoft's court doesn't it.

One of the attractions of PC gaming is that they don't pull the stunt of deliberately making all your old games obsolete when you upgrade your hardware like the consoles.

They still don't but you may have noticed that the more MS tries to position itself as a game developer and distribution platform, the more frequently this happens.

Let's take stock:

Windows 3.1 -> w95 have little to no impact on games
w95-w98 had even less.
Windows98-Xp, there were some issues, but most easily fixed with compatability mode.
Windows xp-Vista, now things start breaking.
Windows Vista - W7 - More breaking
Windows 7 -Windows8 - More breaking
Windows 8- W10 - Was the worst yet.
W10 Updates - almost always break something... with other distribution platforms.

Seeing a pattern here?

But should Steam games carry a guarantee of compatability upgrades for a certain length of time after purchase ? Conversions on older games can already be pretty slapdash - e.g. X Com Apocalypse that was released on Steam without the now non existent disc protection being removed.

S.x.

Well they sort of do. You just need to make sure you're within the system specs.
This also means making usre you're running a listed OS., and not assuming that compatability is a transitive property between OS versions.

Last edited by Start_Running; Jan 19, 2017 @ 6:43am

#10

Wolfpig Jan 19, 2017 @ 6:40am

Originally posted by gallifrey:
Whilst not specifically supporting the OP it does raise the issue of support on games. A change to the Windows OS or even within it can suddenly cause problems that weren't there before. Whose responsibility is it to keep games working ? And for how long ?

In theory, it would be the responsibility of the publisher/developers.
In the praxis there is not such a thing as a responsibility to guarantee games working with newer Versions of an OS or other stuff.
If you buy a console and have an older one of it you would not complain too that the games there cant be played on the new one too....

#11

Start_Running Jan 19, 2017 @ 6:44am

Oh and OP. Those that bought the game can still download and play the game unless the removal was due to third party licensing disputes.

#12

ehnonymoose Jan 19, 2017 @ 2:12pm

Originally posted by BloodShed:
@ OP

Maybe you should make an actual attempt to get the game working.

http://steamcommunity.com/sharedfiles/filedetails/?id=845161855

Took me 2 min with Nvidia Inspector (set Extension Limit to 0x00004844) to get the game to run on Windows 10 X64

Hell there's even several fixes on PC Gaming Wiki
http://pcgamingwiki.com/wiki/Stubbs_the_Zombie_in_Rebel_Without_a_Pulse#Crash_on_startup

It worked out rather well for me, thanks.

#13

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