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I also have experienced no server disconnects aside form the standard "You where Idle for 60min" disconnects.
Also 5 min to restart the game is a tells me that your PC might be fragmented, loaded with bloatware, loaded with malware/viruses, not as good as you claim. It takes me about 35 sec from launching the launcher to selecting my character and 10 more sec to load to Sol System.
My game just starts, and never does anything weird.
So either this is a troll atempt or you need to check that ultimate rigg of yours.
Anyways,, here is a link to my computers specs:
http://us.gateway.com/gw/en/US/content/model/DT.GE3AA.001
It is easier to blame the game than it is to admit that the problem is yours to fix.
Agree with that.
That all being said, your issue with connecting to the server is not always their fault. You have to take into account the connections needed between your ISP and the location of the server. You could very well be a victim of a bad connection somewhere along the lines your ISP has to take to get to the game server. Even when checking your internet speeds with sites like speedtest.net you are not getting a true representation of the connection between you and the STO server. What is happening is that those sites scan for the best connection it can get so it can give you results in their most optimum conditions which is a completely different set of connections between you and the STO server.
As for room, there is always room on the servers (there are some exceptions). STO uses instances. Once an instance is full, the server creates a new instance to house the overflow of players and once an instance is empty, it will close the instance. The server does have a limit and if the STO server is maxed I know that subs/lifetimers will get priority log on over F2P players but I never run into the F2P queue unless there has been a big update like the Legacy of Romulus expansion.
Sorry that the game does not work well for you. The game does have its issues but I still have tons of fun playing it and I have been playing since closed beta. Maybe it will work for you one day and if it does, I hope you have fun with it. Cheers! :)
Do you have disabled on-Demand patching in the launcher? It can cause some connectionproblems too...
BTW: My slow PC needs around 40-60 Seconds to load...
Im jealous, I built my rig and then AMD whips out some new CPU haha. Well now I have my eye on that AMD FX 9000 series CPU, 5.0 GHz stock, YES PLEASE.