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Rapportera problem med översättningen
http://sto-forum.perfectworld.com/showthread.php?t=712901
Reading through that is a host of nightmares but the good news your account is still there, it has to be corrected by a gm though it sounds. My last ticket took nearly 3 weeks for them to get back to me on so I would recommend not only hitting them up on support but also pm the staff on the forums, hit them on Facebook, and Twitter. Keep pestering them because you deserve prompt service when you shell out that kind of money.
Good luck and hope you get it fixed soon.
luckily, it wasn`t to much of a favorite, so the loss doesn`t hurt so far.
But I still would like it back
I for one am willing to bump this till he gets his account fixed.