This game is badly designed, buggy, has a lack of endgame content and does not give you any sort of Star Trek feeling at all. The Federation are depicted as warlords at war with everything and everyone. In one mission you are required to blow up shuttles with civilians aboard... Plus, the ships are not correct to canon, not skinned correctly and have such bizarre layouts, they do not corespond to their on screen counterparts.
If you are thinking about playing this game... DON'T. The Fleet system and Reputation Systems for endgame gear require you to drain money into the game, unless you want to be grinding every day for months at a time.
This game ignores the golden rule of F2P MMO's and suffers dearly for it. "You don't sell power!" The devs are greedy, obnoxious and have no interest in preserving Star Trek's integrity. I recommend Bridge Commander or Starfleet Command III for a more authetic Star Trek experience without the major bugs and "quick ways to make a buck".