game crashes on launch screen

[phchanphoto]

just downloaded the game today, and the game crashes right as I see the homescreen game logo. I'm using OSX 10.9 with a 2.7 GHz Processor and 8 GB of memory. Please help.

[Brian]

Me too, OS X 10.9, crashes at that point.

[The Cuddly Assassin]

Same

[Hedges]

Hi guys, sorry about the problems you have with running the game, we are looking into it. Do you get crash report from the system that you could share by sending it to [e-mail] - that would help a lot, thanks in advance!

[Hedges]

Thanks a lot to everybody for sending us their crash reports. It seems I can see where the problem is and should be able to fix it in 2, 3 days. Once again sorry for the problem with the game, I will let you know here as soon as the fixed version is alive on Steam.

[Hedges]

Hi again guys! We have a new version of the game on Steam and I hope it is fixing the problem for everybody, can you please check it and let me know, thanks in advance!

[The Cuddly Assassin]

Origineel geplaatst door Hedges:

Hi again guys! We have a new version of the game on Steam and I hope it is fixing the problem for everybody, can you please check it and let me know, thanks in advance!

Thank You. It works nicely now.

[damon5334]

For everyone else that is getting this to work on their Mac. Is there something I need to do to get the game files to download? I have deleted the local files (which was just an empty directory) and then told it to download, but it just seems to replace that empty directory and not actually download the game files.

[Hedges]

@damon5334 Can you please try again and let me know if it finally downloads for you, thanks.

[damon5334]

It is still doing the same thing. I right click on the game to uninstall (which is just to get the option to install/re-download). I then click install and it seems to be done within a second or two, and if I look at the downloads page it shows zero bytes downloaded, and the local directory is just an empty folder. I feel like I'm doing something wrong here. Looking on the forums, it seems there are other mac users who are not having trouble playing.