Screen goes black when main menu is supposed to appear
Okay, I really hope the developers are still around and haven't abandoned this place. I'm really trying to help my friend (VAN_ROLT) who can't ask for help because he can't speak English, but really want to play the game, and so far, he's really disappointed because he can't play it.
But first, I want to say that I really enjoy this game, and even though I recently read somewhere in a FAQ that the game isn't compatible with Intel HD Graphics, I can honestly say that that's not true or a lie (at least for 3000 or better), because I completed this game for the first time in October 2012 using only the HD Graphics 3000 from my Intel Core i5-2500K with only 4 GB RAM under Win7 64-bit Home Premium without any issues (you can check my achievements for this game as a proof).
Obviously since then I have upgraded my system with a much better video card and more RAM, and now that I'm replaying this gem with everything maxed, my friend saw it and decided to buy it, but...
So to help my friend I went to his place during the past weekend to check his computer if everything was okay for this game:
- Verified integrity of game cache and everything was fine. - Ran the redistributables manually from the game folder to make sure they were installed properly. - Verified that the drivers were updated, and they were.
When the game is executed everything starts as normal. I see the intro videos as usual and then the game loads the menu, but here is the main issue: Since I'm currently playing this game in my own computer without any issues, I know that after the mechanic animations with that robot arms they show a small green screen as the main menu. In my friend's computer his game starts like that, I can see the animations with the robot arms without graphical issues, BUT, as soon as they're supposed to show the small green screen everything turns black, the screen starts to flash quickly, and where the small screen as the main menu is supposed to be, a flashy greenish box is shown switching shapes between a square box and a rectangle box. Nothing else can be done, the game stays like this with not text, greenish small box in the center and flashy black screen everywhere else. The only thing it can be done is to close the game with [ALT]+[F4].
My friend has an Intel Core i5-4670 with 8 RAM under Win7 64-bit, and he's using the CPU's HD Graphics 4600. Comparing his system with mine back in 2012, he has the better system. And since I was able to run, play and complete the game in 2012 using only HD Graphics 3000 whitout any issues, he should be able to do the same... And by the way, this is the first and only game he has problem to play with. He has more demanding games that he can play without any issues.
I made a DirectX diagnostic and saved the log as a TXT file, but since it's a long report, I don't think it will be posted completely, or properly. If a developer is around, is there an e-mail where I can send this file?
I really hope that a patch or update for this great game can be done, or at least, a way to fix this problem. There are many users with similar issues, and surely, they aren't happy.