Reporting issues and asking for technical assistance.

[WeAreSamurai]

When reporting issues or asking for technical assistance, please include the following information:

• CPU
  
• GPU (please note if it is a mobile variant)
  
• RAM
  
• Operating System
  
• Antivirus/firewall software (unless your issue is clearly not connectivity related)
  
• Router (unless your issue is clearly not connectivity related)
  
• The number at the bottom right of Ravaged's startup screen
  
• Whether you are a demo or retail customer
  cAnything else you think may be relevant.

Prior to asking for assistance, please try the following:

• Verify the integrity of your game cache (this eliminates the possibility of local file corruption): https://support.steampowered.com/kb_article.php?ref=2037-QEUH-3335
  
• Please ensure that you are not running the game with any 3rd party overlays (such as Teamspeak).
  
• Update to the latest version of your graphics card manufacturers drivers
  
• If you get a "Negative Delta Time" error, please try installing Steam\steamapps\common\Ravaged\Redist\UE3Redist.exe
  
• Try run Ravaged from the command prompt with the following command line "ravagedgame.exe -compatscale=1 -windowed - regenerateinis". This will start Ravaged in a fairly safe mode, please be aware that it will erase your current Ravaged settings.
  
• If you are having problems with disconnects happening shortly after joining a server, have a look at this: http://www.2dawn.com/forum/ravaged/7628-for-those-having-issues-connecting-to-servers

It is most helpful to us when attempting to assist with an issue if we have a good idea of the steps required to reproduce it, so please be quite specific.

Thanks in advance