Supreme Commander FA massive problem

[Dustreaper]

Whenever i play Supreme Commander FA my pc restart at random when i play. With or without mods campain or skirmish it still restarts my computer.
Hope anybody knows this problem and has a solution for me.

[Sheppy]

the only reason i could think of for this to happen is that your PC is overheating and shuts down automaticly

[Dustreaper]

No tried playing other games while running HWmonitor and on the other games everything get's hotter but it doesn't turn off my pc i'm only having this issue with Forged Alliance and Grid

[belatedcube1021]

well... this games despite being made in 2007 requires a lot so.... I know I used to play (other games...) on a laptop where if it was without a cooling pad it would turn off in around a half hour.

[Migz - DH]

Voltage and heat are two common possible culprits.

Have you overclocked your CPU? If so, it might be damaged from extensive high-clock/voltage use. Turn down the clock/voltage to stock levels.

Ensure the wiring to the motherboard is securely attached.

Have you cleaned out your case of dust in the past three weeks? If not, do so.

Reseat your GPU(s) and ensure the wiring is securely attached.

If those don't solve it, replace the thermal paste between your CPU and cooler.

If your PSU is a few years old and/or its rating is close to the power requirement for everything in your case, you may need to replace it.

Good luck!

Edit: Update the Motherboard's BIOS too.

[Fox]

SC does not support multi cores so if you have a low end core say for example a Quad Core 2.0GHz and a shared memory GFX card th game will freak out and usually cause a crash, but it could be any resaon, without an error log and PC specs we would be just guessing

[Dustreaper]

nvidia GTX 780
Intel i7 4770k
16GB Ram
And i don't get a error log because my pc just turns off imediatly and restarts without any warning and it's not heat because i check HwMonitor and it isn't hot. Like wen i play shadow of mordor my pc gets alot hotter but still runs fine.

[Migz - DH]

Originally posted by Silver Knight:

Intel i7 4770k

So, did you follow my suggestions above?

[T-Bone Biggins]

These are the things that come to mind for me first regarding your reboots:

Nvidia drivers had some issues for me a few times before. There was one specific release that would lock up my PC randomly while running anything graphically taxing, and that bug stayed in the drivers for several more versions until Nvidia managed to hammer it out. Attempt to roll back your drivers, that is the first thing that comes to mind reading what you said.

You said no heat issues, but what is your PSU? Not just the wattage, is it a generic or off-brand PSU? PSU's you do not cheap out on ever, cheap ones have historically cut out on me way too early whereas the 800w PSU I spent $100 on several years ago (probably a $120-$150 equivalent model today) is still chugging along in my primary PC, the 3rd gaming PC it was installed in.

Memory, I'm going to assume you have 4x4Gb mem sticks? One of them could be having errors that just makes the OS jiggy sometimes. Different pc's get different symptoms from memory errors often making it harder to diagnose, try running any kind of mem-test to see if a stick is going bad.

BIOS/CPU settings, did you do anything here? Certain settings can destabilize a PC to ♥♥♥♥ with miniscule changes. Certain programs like SupCom are not multi-threaded and might max out a core and if you have unstable settings that could set off a reboot fooling the safeties to think that you are taxing the whole CPU too much. I've only seen this once, out of like a ♥♥♥♥♥♥♥♥ of computers and gaming rigs I worked on.

[Sheppy]

I can dismiss the Nvidia driver thing, it will cause the game to freeze and eventually lead to a bluescreen but it will not cause your PC to restart (i know it because i had that problem)

[Dustreaper]

My cpu isn't overclocked.
checked the wiring.
cleaned the inside of my case.
and my pc is brand new and my power supply unit is Corsair VS series vs650

I have 2x8 gb sticks and use memtester or something to the test the ram but 0 errors.
didn't change any settings.
i'm going to run the game once more and check all my processor useages when i get back form school.

[Dustreaper]

And i use thise cooler for my CPU, Scythe Mugen 4 SCMG-4000

[Fox]

i know SC can be kinda funny when it comes to stuff, mine wouldnt start once becuase i had a certain toolbar installed, usually PC restarts are due to either overheating or drawing more power then the PSU can handle but in this case i dont see why it is doing it, for getting an error log turn off the auto restart on crash by pressing F8 on bootup for more info http://pcsupport.about.com/od/windows7/ht/automatic-restart-windows-7.htm

[Migz - DH]

The only other suggestion I have is to try turning your CPU's clock down 10-20% and see if that changes anything even though it's not overclocked.

(Although, it looks like you're in the game right now, so maybe you found the problem?)

[Dustreaper]

Just played a match and my pc did't turn off but yea i already have alot of hourso n the game and it only turned my pc off for like 2-4 times. But when i start up grid before i can even get to do anything my pc turns off.

[T-Bone Biggins]

Originally posted by Silver Knight:

Just played a match and my pc did't turn off but yea i already have alot of hourso n the game and it only turned my pc off for like 2-4 times. But when i start up grid before i can even get to do anything my pc turns off.

Something is really bad wrong on your end if it keeps doing hard reboots. If you have another PC this is the time to try it. There also might be something wrong with the motherboard. PC I built for my brother on the cheap is an AMD A10 5800k on an Asus board, after several bouts of testing and a few weeks of frustration I returned the mobo for a replacement and have not had a problem since.

His PC would run ok, then all of a sudden run slow, then it would run ok, then it would reboot sometimes. Other times it would run a game and freeze completely until you rebooted it manually. Sometimes it would take a minute to boot up, sometimes 5. Swapping all the other hardward did nothing to remedy it and that is how I finally came to the conclusion it was the mobo.

Did you build this PC or buy it? Check what kind of warranties you have left. It this problem only happens on SupCom and nothing else then I would do nothing. It could be 1 specific PC configuration that just does not work with this game. But if anything else has issues, anything at all like another game or any program, then I will say something is bad wrong in your hardware and needs replaced.