Sanctum > 一般的な話題 > トピックの詳細
IGankNP 2013年3月15日 23時18分
Missing key
So my friend gifted me sanctum but I can't find it. I looked in my email found the link but when I clicked it, it said that it has already been redeemed.

What do, pelase help :o
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crunchyfrog 2013年4月4日 22時12分 
You really need to firstly get back to your friend to see if he hasn't made a mistake. Go through what he did in the process and perhaps you can both sort it out.

Other than that, there's not much you can do as it's down to your friend if there is a genuine error. He must take it up with the place he bought the key.
IGankNP 2013年4月5日 15時38分 
He doesn't have it so we don't know what is going on :/
crunchyfrog 2013年4月5日 21時20分 
That's not what I asked - you need to find out what he did, and establish if he made a mistake somewhere. In any case, only HE can sort it out.

His purchase/acquisition - his obligation.

@AntonWestbergh  [開発者] 2013年4月6日 14時56分 
Hi. You'll have to talk with Steam support about it. We don't handle the keys.

Best
Anton
IGankNP 2013年4月8日 22時16分 
@crunchyfrog sorry for misunderstanding thank you for your help

@Anton ok thank you
crunchyfrog 2013年4月8日 22時56分 
That's OK, redmage. Hope you get it sorted soon.
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投稿日: 2013年3月15日 23時18分
投稿数: 6