Game requesting CD key, but steam won't supply me with one
I bought the doom3 and ROE bundle the other day, but when I start the game, it asks me for cd keys for both games. However, when I try to view the key thru steam, the window that pops up just hangs on "requesting key". The keys are not autoloaded when I enter the game and I am not able to view the key via steam thus not letting me play the game at all.
I've tried various things but nothing has worked so far. I am running steam in administrator (I am on windows vista) and I have verified the integrity of the game cache files to no avail. The games each ask for their keys, but I am always confronted with "requesting key" message when I try to get a key from steam.
I've contacted steam support, but it's been a week and I haven't heard anything. When I search forums, I see some others with the same problem, but everyone's suggestions are what I have done so far with no success.