DOOM 3 > General Discussions > Topic Details
swantek2 Aug 6, 2013 @ 6:12pm
Game requesting CD key, but steam won't supply me with one
I bought the doom3 and ROE bundle the other day, but when I start the game, it asks me for cd keys for both games. However, when I try to view the key thru steam, the window that pops up just hangs on "requesting key". The keys are not autoloaded when I enter the game and I am not able to view the key via steam thus not letting me play the game at all.

I've tried various things but nothing has worked so far. I am running steam in administrator (I am on windows vista) and I have verified the integrity of the game cache files to no avail. The games each ask for their keys, but I am always confronted with "requesting key" message when I try to get a key from steam.

I've contacted steam support, but it's been a week and I haven't heard anything. When I search forums, I see some others with the same problem, but everyone's suggestions are what I have done so far with no success.

Thanks for any advice anyone could give me!
Showing 1-5 of 5 comments
< >
swantek2 Aug 6, 2013 @ 7:06pm 
edit:

fixed the problem courtesy of the post in this thread:
http://steamcommunity.com/discussions/forum/1/864961175392588437/

Originally posted by Durmast:
I had this problem today, deleted a file called "localconfig.vdf" in C:\Program Files (x86)\Steam\userdata\92291496\config
Restart steam and problem solved.

^^this worked for me
Dr_N-gin Aug 6, 2013 @ 10:23pm 
Im having the same issue except I did not buy RoE and Im not finding any folder 92291496 or any localconfig.vdf files
Ive also sent a ticket about 1 week ago and am still waiting for a reply :(
swantek2 Aug 10, 2013 @ 10:07pm 
Hi,

I think the folder "92291496" might have been specific to that guy. I didn't have that particular folder, but I had another folder in that location that I think was the equivalent (mine was named with a different number and it contained the localconfig.vdf file). Hope this helps
HunterKiller Sep 17, 2013 @ 3:14am 
Originally posted by swantek2:
Hi,

I think the folder "92291496" might have been specific to that guy. I didn't have that particular folder, but I had another folder in that location that I think was the equivalent (mine was named with a different number and it contained the localconfig.vdf file). Hope this helps
Did deleting that file help you with getting the install to work or, was it something else giving you a problem? I have been trying to install this game for about a week or, more now to no avail. That file was located somewhere else for me too.

I will just move it to my DT instead of deleting it to see if that worlks. I'd hate to delete it and not have it saved for replacement if that's not the case.
Last edited by HunterKiller; Sep 17, 2013 @ 3:15am
Kingdom Jan 21 @ 9:09am 

Originally posted by Durmast:
I had this problem today, deleted a file called "localconfig.vdf" in C:\Program Files (x86)\Steam\userdata\92291496\config
Restart steam and problem solved.



This worked. Thank you alot.
Showing 1-5 of 5 comments
< >
Per page: 15 30 50