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The trouble shooting guide just has like a hundred things to try, but that is not very helpful.
If I had known I would not be able to play the game and would be out $50 bucks I would not have bought it.
The game will show up in Task manager, but will be "not responding" all I have seen of it is the black screen. This seems strange, since the demo I downloaded from steam worked fine.
This issue seems to be happening to a large number of people, so any help anyone can give will be appreciated. I also have a "question" in with steam support about it.
Thanks.
2) Open the Steam library and verify files for Civ 5
3) When it tells you that it's done, start Civ 5 again
It should work now.
I've restarted, tried safe modes, tried running it as admin, and still all I get to is a blank black screen. I'm trying not to let it ruin my day, but its hard when I know I will be spending many more hours trying to fix it so I can play.
Post EVERYTHIGN up to the "Intalled Software" section
Processor Information:
Vendor: GenuineIntel
Speed: 1795 Mhz
2 logical processors
2 physical processors
HyperThreading: Unsupported
FCMOV: Supported
SSE2: Supported
SSE3: Supported
SSSE3: Supported
SSE4a: Unsupported
SSE41: Unsupported
SSE42: Unsupported
Network Information:
Network Speed:
Operating System Version:
Windows Vista (32 bit)
NTFS: Supported
Crypto Provider Codes: Supported 311 0x0 0x0 0x0
Video Card:
Driver: NVIDIA GeForce 8400GS
DirectX Driver Name: nvd3dum.dll
Driver Version: 9.18.13.1106
DirectX Driver Version: 9.18.13.1106
Driver Date: 26 Feb 2013
Desktop Color Depth: 32 bits per pixel
Monitor Refresh Rate: 59 Hz
DirectX Card: NVIDIA GeForce 8400GS
VendorID: 0x10de
DeviceID: 0x10c3
Number of Monitors: 1
Number of Logical Video Cards: 1
No SLI or Crossfire Detected
Primary Display Resolution: 1680 x 1050
Desktop Resolution: 1680 x 1050
Primary Display Size: 23.35" x 14.57" (27.48" diag)
59.3cm x 37.0cm (69.8cm diag)
Primary Bus Type Not Detected
Primary VRAM: 1024 MB
Supported MSAA Modes Not Detected
Sound card:
Audio device: Speakers (Realtek High Definiti
Memory:
RAM: 3324 Mb
Miscellaneous:
UI Language: English
Microphone: Not set
Media Type: DVD
Total Hard Disk Space Available: 152625 Mb
Largest Free Hard Disk Block: 5260 Mb
OS Install Date: Sep 01 2007
Game Controller: None detected
Your graphics card (GeForce 8400) isn't strong enough, and your RAM is barely enough.
thanks