Just Cause 2 > General Discussions > Topic Details
TooMeeK Mar 22 @ 10:18am
Just Cause 2 starting with logo rolling?
Hello, facing this problem all the time, did full reinstalling/redownloading game, changing GPU, reinstalling drivers and DX too. Just Cause 2 starts, but nothing just logo displays with rolling arrows in bottom right corner.
I have no idea what's the cause, disabled all programs at startup with msconfig, still not solved. Searched here for such case and found noting.
Anyone? I didn't played this game before.

I see only this:
http://steamcommunity.com/sharedfiles/filedetails/?id=241000567
I've been waiting over an hour and no change on screen.

Running AMD FX-8120 cpu and MSI R9 280X GAMING 3G gpu.
EDIT: adding "/failsafe" parameter to game advanced options causes it to run in window, but still not starting game. No change after using "/dxadapter=0" or both.
I think it has something to do with Microsoft Visual C++ 2005 SP1 Redistributable Package (x86), game is shipped with version 8.0.56336 and this is the latest version of 2005 SP1 package. Maybe it interferes with other Visual C++ shipped with other Steam games?
Last edited by TooMeeK; May 18 @ 5:13pm
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TooMeeK Mar 23 @ 6:42am 
It worked on a Vista 64-bit just for test, game has installed Microsoft Visual C++ 2005 Redistributable ver. 8.0.56336. GPU and CPU also from AMD. OS has already installed Visual C++ 2005, 2008 and 2010 redistributables.
From Readme file issue may be caused by soundcard driver, too. But there is no option to choose acceleration for sound in newer DXDIAG.
Working station: 1360x768 resolution, Nvidia onboard soundcard
Not working: 1280x1024 resolution, Realtek onboard soundcard
(maybe this helps)
Last edited by TooMeeK; Mar 23 @ 6:48am
TooMeeK May 3 @ 9:45am 
I can't belive it.. same hardware, fresh clean Win 8.1, and Just Cause 2 logo rolling !!!

EDIT: Contact with support - investigating problem..
Last edited by TooMeeK; May 14 @ 4:04pm
TooMeeK May 18 @ 4:57pm 
Dear all,

the issue has been located with help from Square Enix support.
It's hardware-software problem.

The root case was that I was unable to start Just Cause from 2TB RAID level 0 (stripe) volume with following NTFS parameters reported by FSUTIL:

fsutil fsinfo ntfsinfo d:
NTFS Volume Serial Number : 0xSomething
NTFS Version : 3.1
LFS Version : 2.0
Number Sectors : 0x000000001d1a91ff
Total Clusters : 0x000000001d1a91ff
Free Clusters : 0x0000000014ec09ba
Total Reserved : 0x0000000000000000
Bytes Per Sector : 4096
Bytes Per Physical Sector : 4096
Bytes Per Cluster : 4096
Bytes Per FileRecord Segment : 4096
Clusters Per FileRecord Segment : 1
Mft Valid Data Length : 0x00000000e0a00000
Mft Start Lcn : 0x00000000000c0000
Mft2 Start Lcn : 0x0000000000000002
Mft Zone Start : 0x0000000014060cc0
Mft Zone End : 0x0000000014063200
Resource Manager Identifier : some-long-number


The symphtom was: Just Cause 2 main screen with two arrows rolling/spinning in right bottom corner.
The game never started.
Note that Steam integrity verify tool report status 100% ok in this case.
There are no bad sectors on disks, there are no NTFS errors in filesystem.

However, game loaded sucessfully from non-RAID volumes with following parameters:

SSD drive:
fsutil fsinfo ntfsinfo c:
NTFS Volume Serial Number : 0xSomething
NTFS Version : 3.1
LFS Version : 2.0
Number Sectors : 0x000000001dc42fff
Total Clusters : 0x0000000003b885ff
Free Clusters : 0x0000000002db83ee
Total Reserved : 0x0000000000000fe0
Bytes Per Sector : 512
Bytes Per Physical Sector : 512
Bytes Per Cluster : 4096
Bytes Per FileRecord Segment : 1024
Clusters Per FileRecord Segment : 0
Mft Valid Data Length : 0x000000000d480000
Mft Start Lcn : 0x00000000000c0000
Mft2 Start Lcn : 0x0000000000000002
Mft Zone Start : 0x0000000001dff620
Mft Zone End : 0x0000000001e06be0
Resource Manager Identifier : some-long-number


USB drive:
fsutil fsinfo ntfsinfo p:
NTFS Volume Serial Number : 0xSomething
NTFS Version : 3.1
LFS Version : 1.1
Number Sectors : 0x0000000071e16fff
Total Clusters : 0x000000000e3c2dff
Free Clusters : 0x000000000571de1d
Total Reserved : 0x0000000000000040
Bytes Per Sector : 512
Bytes Per Physical Sector : 512
Bytes Per Cluster : 4096
Bytes Per FileRecord Segment : 1024
Clusters Per FileRecord Segment : 0
Mft Valid Data Length : 0x000000001b780000
Mft Start Lcn : 0x00000000000c0000
Mft2 Start Lcn : 0x0000000000000002
Mft Zone Start : 0x0000000008c39880
Mft Zone End : 0x0000000008c460a0
Resource Manager Identifier : some-long-number


and single 2TB drive:
NTFS Volume Serial Number : 0xSomething
NTFS Version : 3.1
LFS Version : 2.0
Number Sectors : 0x00000000e8e077ff
Total Clusters : 0x000000001d1c0eff
Free Clusters : 0x00000000015121e6
Total Reserved : 0x0000000000064580
Bytes Per Sector : 512
Bytes Per Physical Sector : 4096
Bytes Per Cluster : 4096
Bytes Per FileRecord Segment : 1024
Clusters Per FileRecord Segment : 0
Mft Valid Data Length : 0x000000003c1c0000
Mft Start Lcn : 0x00000000000c0000
Mft2 Start Lcn : 0x0000000000000002
Mft Zone Start : 0x00000000113201e0
Mft Zone End : 0x000000001132bfc0
Resource Manager Identifier : some-long-number


Please note differences in:
Total Reserved
Bytes Per Sector
Bytes Per Physical Sector
Bytes Per FileRecord Segment
Clusters Per FileRecord Segment


These differences make this game unable to start..
Affected Steam version:
23 Apr 2014 13:50:57
Steam API: v014
Steam package versions: 1398287272 / 1398287272

and all earlier since around April 2013..
Other games may be also affected.

Hope Square Enix notifies Steam Support about this problem soon..

EDIT: More (possible) affected games:
Carrier Command: Gaea Mission
(game not starting)
Saints Row: The third
(game crashing after second movie)
Saints Row 2
(stucks at LOADING 5% on black screen)

WORKAROUND:
Both Saints Row versions are confirmed to work on volume with different sector size.
So they are affected, too.
1. Make a backup of the game
2. Remove it from Steam's library
3. Restore it to different drive
4. Wait until download of executable finishes
5. Play and have fun..
Carrier Command doesn't work either. But it loads settings from this volume all the time.
UPDATE: Carrier Command is confirmed and is also affected!
Most of games will work. Only few are affected.

WORKAROUND for Carrier Command: Gaea Mission
Go to thread http://steamcommunity.com/app/65740/discussions/0/864973981198247582/
Last edited by TooMeeK; May 18 @ 10:05pm
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Date Posted: Mar 22 @ 10:18am
Posts: 3