The Elder Scrolls V: Skyrim

The Elder Scrolls V: Skyrim

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Fayde Jul 12, 2014 @ 12:05pm
Ummm Has anybody else had this? (wary of scams) [RESOLVED]
Ok, I have spent hundreds through Steam - especially lately, lol - using my credit card to top up Steam Wallet. Steam was content to take my $ and i was content to pay it. Few days ago I tried to make a $4.99 purchase, and they denied me access to using my card - the report at the time said to contact Support, which I did.
I got an email back where they are saying they just want to make sure it's the cardholder who has been making purchases - Note they didn't do this when I was spending hundreds lol - and in order to let me use it I need to give them certain info:

"Please respond to this message with the following information, and as soon as we receive confirmation of the charges from you, we will make a note for future reference and unlock your account.
- The Steam account name:
- Complete cardholder billing information (name and billing address):
- Last 4 digits of credit card number (only the last 4 please):
- The type of card (Visa, MasterCard, Discover, or American Express):
- Valid daytime phone number including country code (if applicable) or area code"

WTF! Is this something others have had? Just wary of scams, so asking here...
Last edited by Fayde; Jul 12, 2014 @ 12:32pm
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Showing 1-10 of 10 comments
Neal "Ace Voyage" Jul 12, 2014 @ 12:06pm 
you know that they warn you for these kind of things on the net, before you know, your whole bank account is empty LOL.
Fayde Jul 12, 2014 @ 12:07pm 
Yes, that is why I asked.... it was an email response from my question about it posted on Steam Support...
Mahnogard Jul 12, 2014 @ 12:07pm 
If you received this in response to a Steam ticket that you filed, then there should be a copy of the response in your Steam Support account. If so, then it's from support and you should continue any contact through the Steam Support site, not via email.
jconan7777777 Jul 12, 2014 @ 12:09pm 
Use Paypal......they have a good rep and it gives you another firewall to your acct.
SpeedFreak1972 Jul 12, 2014 @ 12:10pm 
It seems legit ... however it's a bit strange. I had never had to deal with it I can pay with a normal bankcard or use my paypal account.
Heart Miku Jul 12, 2014 @ 12:13pm 
paysafecard for the win
Fayde Jul 12, 2014 @ 12:24pm 
Well, it's an identical message on the Support account - their response I mean. It just struck me as very weird...
For my protection lol - Would have been more "protective" during my big purchases, not this one heheh

Thank you for the replies here, everyone. A few new ideas I will start using...

DarkCrown Jul 12, 2014 @ 1:03pm 
You should never give out bank information to anyone , unless you are sitting in front of your local bank saleperson

I'm sure it's a scam
Fayde Jul 12, 2014 @ 1:05pm 
Originally posted by DarkCrown:
You should never give out bank information to anyone , unless you are sitting in front of your local bank saleperson

I'm sure it's a scam

Well I am by nature a paranoid individual, however if I want to pay for things online I do need to provide info... Just seemed strange... But all the pieces are in place to suggest it is Strange-Legit, as opposed to Strange-Scam...

Heheh my local salesperson is a dodgy man...
jakethebusker Jul 12, 2014 @ 1:19pm 
I don't have a credit or debit card attched to my account. I get vouchers to go on to my Steam Wallet for purchases. works better for me that way. No scam emails.
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Date Posted: Jul 12, 2014 @ 12:05pm
Posts: 10