Stuck after pressing new game.

[DeeKayPanda]

I just bought the game and as I try to start a new game it silent crashes. Anyone know what I can to do to play? I feel like this was a waste of money.

[Ondjage]

There are a couple things you can try.
1 Right click on the Skyrim program icon located in your steam library.
2 Click on properties.
3 Click on Local Files
4 In the selection, down at the bottom should a verify gaming cache button. Click on this.

After this is finished steam should display if somethings wrong or missing and will fix/replace whatever. If this doesn't work then I will need your PC specs.

[Ilja]

I think this should have been posted to Skyrim Special Edition forum. You have SSE, not the old Skyrim.

If you suspect that your master files are broken, then above advice is good. However, you might want to do that process with cleared appcache folder.

[Quick link] Validating master files
http://steamcommunity.com/app/72850/discussions/0/535150948617437868/

I think your problems may lie elsewhere though. Exactly when does the game crash? Right after Bethesda logo, or when you click to start a new game?

[DeeKayPanda]

Originally posted by Ilja:

I think this should have been posted to Skyrim Special Edition forum. You have SSE, not the old Skyrim.

If you suspect that your master files are broken, then above advice is good. However, you might want to do that process with cleared appcache folder.

[Quick link] Validating master files
http://steamcommunity.com/app/72850/discussions/0/535150948617437868/

I think your problems may lie elsewhere though. Exactly when does the game crash? Right after Bethesda logo, or when you click to start a new game?

It happens when i click start a new game

[DeeKayPanda]

Originally posted by Moxopal:

There are a couple things you can try.
1 Right click on the Skyrim program icon located in your steam library.
2 Click on properties.
3 Click on Local Files
4 In the selection, down at the bottom should a verify gaming cache button. Click on this.

After this is finished steam should display if somethings wrong or missing and will fix/replace whatever. If this doesn't work then I will need your PC specs.

Here's my specs:
Processor: Intel Core i7-6700HQ Quad Core Processor (2.6-3.5GHz)
RAM: 16GB (8GB x2) DDR4 2133MHz | Hard Drive: 128GB M.2 SATA + 1TB (7200RPM)
Optical Drive: SuperMulti DVD | Operating System: Windows 10
Graphics Card: NVIDIA Geforce GTX970M 3G GDDR5 | Display: 15.6" Full HD eDP Wide View Angle 1920x1080
Special Features: Steel Series Full-color Backlight with Anti-Ghost key + Silver Lining | LAN: Killer Gaming Network E2400 | True Color Technology | USB 3.1 Type C

[Ondjage]

Thank you for your specs. If you're using a GTX970M this means you probably have GeForce Experience program installed. Uninstall this program. This program usually comes with a system known as "Battery Boost" that can hinder your laptops power to perform correctly during graphic intensive games. (i,e setting the FPS at a cap to 30 in skyrim which is a no-no) You can always install newest version of your graphics driver manually from the site, which I highly recommend doing.

Always plug in your laptop into a wall outlet if you're playing intensive games.

If this doesn't work, there's no harm in reinstalling the GeForce Experience program, but this narrows down what may be the issue. Tell me how things work afterwards.

[DeeKayPanda]

Originally posted by Moxopal:

Thank you for your specs. If you're using a GTX970M this means you probably have GeForce Experience program installed. Uninstall this program. This program usually comes with a system known as "Battery Boost" that can hinder your laptops power to perform correctly during graphic intensive games. (i,e setting the FPS at a cap to 30 in skyrim which is a no-no) You can always install newest version of your graphics driver manually from the site, which I highly recommend doing.

Always plug in your laptop into a wall outlet if you're playing intensive games.

If this doesn't work, there's no harm in reinstalling the GeForce Experience program, but this narrows down what may be the issue. Tell me how things work afterwards.

I uninstalled geforce experience and updated my driver and it still does the same thing

[Ondjage]

Okay, you may reinstall Geforce experience if you find it useful to your liking.
You might be having a Windows 10 problem, can you please confirm if you're using the 32-bit or 64 bit version. With 16GB of Ram I highly doubt you're using 32 bit, but Skyrim SE will not work with a 32-bit windows.

Touch Keyboard and Handwriting Panel Services in Windows 10 can conflict with an DLL audio file which will cause CTD's (Crashing to Desktop)
1. Click on start and type in the following: Services.msc This will open a service menu.
2. Find the section with "Touch Keyboard and Handwriting Panel Service" and select to stop services.
3. Restart your computer.
4. Restart Skyrim Special Edition and select New Game

Tell me if it continues to CTD. Also, did you install mods before playing the game?

[DeeKayPanda]

Originally posted by Moxopal:

Okay, you may reinstall Geforce experience if you find it useful to your liking.
You might be having a Windows 10 problem, can you please confirm if you're using the 32-bit or 64 bit version. With 16GB of Ram I highly doubt you're using 32 bit, but Skyrim SE will not work with a 32-bit windows.

Touch Keyboard and Handwriting Panel Services in Windows 10 can conflict with an DLL audio file which will cause CTD's (Crashing to Desktop)
1. Click on start and type in the following: Services.msc This will open a service menu.
2. Find the section with "Touch Keyboard and Handwriting Panel Service" and select to stop services.
3. Restart your computer.
4. Restart Skyrim Special Edition and select New Game

Tell me if it continues to CTD. Also, did you install mods before playing the game?

Did all that and still continuing to CTD.