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http://forums.steampowered.com/forums/showthread.php?t=3008969
Oh... *welp* I'm sorry Dan. I understand. But know what I think is that you should make the old Universe Sandbox freeware in general, not just for schools. I think that would be fair for all of us. I not, then it's ok.
After reading that post, while I understand why the project is going in this direction, I must say this.
- The reason why the v3 will be charged is due to poor management and planification. What garanty it won't happen again? I'm sorry to announce this, but as for the company management, the fact that you have to change what was planned due to unseen events and outcome is considered as a failing in a business. It means you haven't done your homeworks correctly when you launched the project.
- Dan Dixon, every one learn from their mistakes. We all do. But with your solution, you will have the same difficulty as you're currently experiencing and will fail to keep your promise again and again as long as you don't stop, analyse and do real planning in advance before opening your "mouth" to the public. From what I have seen around, you're a "last-minute man". That's not a bad thing, but in the software and videogame industry, it's the same as if you alway put all-in every round on a poker game. Nobody including you can get what will come out of each round, but you will loose the thrust of your customers.
Planning is made by doing researches on the market, doing surveys, analysing the values and how the target customers tends are moving. Ask and answer questions and don't wait for them to come to you. From what you have shared, you have done your researching with a blindfold and have looked in the wrong directions while the answers were right next to you. I won't tell you what you have missed and what you have done wrong as this is your job to get, but I can tell you that, up to now, all your problems are due to your sole choices, not the market or how things didn't go like you would like. And now, the ones who will pay for it will be your customers.
- Your project is awesome and your goal is great. Just because I wrote those 2 things above as being negative, don't take it as some hate or random rant. I'll tell you. If you double-check your project again and check other alternatives (as it is clear some that you haven't seen at all. I could have brought 3 right now that beats the one you have choosen even if you haven't even set a price yet.), you could expand your futur's project in both effectiveness and value and that without putting more effort than you currently are. (You got the tools, the means and the goal, but you're currently swimming agains the waves)
Rule number 1 in making a project currently in the making successfull : Don't be scared to contact people and even those from what you would see as completely out of your reach. The Earth is round and everyone is reachable one way or the other. Don't think that you and your team are alone, but also don't think that your customers are your only hope to make the project successfull.
Like I wrote a bit above, I won't give you the answer. I'm not part of your team, but part of your customers. There is a clear distinction which gives me no reason to do some benevolent action that, in the end, would bring me nowhere. But I have worked on projects similar in potential and effects to what you are working on. (With other countries gouvernments as well as with the UN. Stuff used by schools or by gouvernment officials. While I was a self-employed accountant and graphic designer, I was asked to be part of teams of 15-25 programers and representatives.) Sometimes, the team I was working with accounted some problems close to what you had/currently have where we found the solution after actually looking at the situation and every possibilities. We had some hard times sometimes at finding a solution, but there is always one that fits for everyone. (Currently, your solution only fit your team. That's what is not right. As a customer, I feel neglected and not taken seriously. It's could even be seen as a lack of respect as promises not respected are lies and lies is a lack of respect. A business is about giving and taking. You're switching into only taking.)
Anyone is free to argue my opinion and how I see this, but this post is just about me as a customer and as a worker who have experience similar experiences, but had (with some awesome teams) found better solutions.
Fair enough. Running a business is hard... I enjoy developing the project far more than the business end of things... and perhaps that explains my faults.
I find that the business gets in the way of spending time on making the software even more awesome... although it's the business that's allowed me to hire a team to make the simulation even more amazing than I ever imagined.
Thank you.
I respectfully disagree with that. My goal is to make software to allow people to learn about our amazing universe and fragile planet via a powerful gravity simulator and an expanding realm of realistic and interconnected astronomy and climate physics systems.
And it costs lots of money to hire people to work on something full time...
The current version is on sale for the next 20 hours for $2.50 (less than the price of a latte at a coffee shop). It's hard for me to see how not giving people the new version that paid so little for the current version is taking.
Most devs are nowhere near as considerate as this guy, so I can forgive him for not keeping this promise.