Worms Crazy Golf > Общие обсуждения > Подробности темы
BethanyT17  [Разработчик] 6 ноя, 2012 @ 2:01
Worms Crazy Golf Support/Troubleshooting
Hi all,

Here is a quick check list to run through if you are having issues running Worms Crazy Golf on your PC:


Check you meet the minimum specifications
These are
OS: Windows XP, Vista, 7
Processor: 1.25GHz AMD Athlon or Intel equivalent
Memory: 1 GB RAM
Graphics: 128MB Video Card (GeForce4 or equivalent card)
DirectX®: DirectX® 9 or above
Hard Drive: 626 MB Space Free
Sound: DirectX® 9.0c-compliant sound card
Other Requirements: Internet connection required

Verify integrity of game cache
If you are having problems getting the game to launch or you are experiencing random crashes, it might be that the game did not install correctly. Please use Steam’s validation check at least twice because sometimes it can report no problems on its first pass.

1. Load Steam
2. From the Library section, right-click on the game and select Properties from the menu.
3. Select the Local files tab and click the Verify integrity of game cache... button.
4. Steam will verify the game's files - this process may take several minutes.
5. Once the process is completed, the Check Window will automatically exit.

Update your graphics driver
Visit your graphic card manufacturers' website and download and install the latest driver. If you have a laptop, you may have to visit the laptop manufacturer’s website in order to obtain the latest driver. Please note that these can often be a few revisions behind the reference driver. If may be worth contacting your laptop manufacturer to see if they plan to update the driver soon.

Network issues
Please refer to Steam's Troubleshooting Network Connectivity guide: https://support.steampowered.com/kb_article.php?ref=1456-EUDN-2493

Contact our support team
If you are still experiencing issues then can you please send your DxDiag to support@team17.com along with a description of your exact problem and we'll have a look into this.

NOTE: Please remember to tell the support team that you are having issues with Worms Crazy Golf and explain what those issues are, they are receiving a lot of blank emails with only DxDiags attached. They need to know what is wrong to be able to help.

To get your DirectX info:
1. Hold down the Windows Key and press R
2. The Run dialog should appear. Type dxdiag in the available text field.
3. Click OK
4. Click Save All Information
5. Set the Save as type to Text File (*.txt)
6. Save the file DxDiag.txt to your Desktop so it is easy to find.
7. Attach the DXdiag.txt file in an email to help@team17support.com

Thank you.
Последний раз отредактировал BenTeam17; 21 мар @ 4:51
Показано 12 из 2 комментариев
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comp9 21 ноя, 2013 @ 10:00 
Who can I email to get support with the game? I am needing help getting the ball to spin without using a mouse (using an Xbox 360, or any controller for that matter) it doesn't seem like the left click key is bindable in the options so it almost seems required to left click the mouse in order to get the ball to spin.
LuisIgnacio 19 дек, 2013 @ 17:29 
xd
Показано 12 из 2 комментариев
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