Worms Ultimate Mayhem > 一般的な話題 > トピックの詳細
Bethany  [開発者] 2012年11月8日 6時25分
Worms: Ultimate Mayhem support/troubleshooting
Hi all,

Here is a quick check list to run through if you are having issues running Worms: Ultimate Mayhem on your PC:


Check you meet the minimum specifications
These are
OS: Windows 7 / Vista / XP
Processor: 3.0 GHz P4, Dual Core 2.0 (or higher) or AMD64X2 (or higher)
Memory: 2GB
Graphics: 512 MB NVIDIA GeForce 8400 / ATI Radeon HD 4650 or higher
DirectX®: 9.0c
Hard Drive: At least 1.8 GB of Space
Sound: DirectX 9.0c compatible
Other: Internet connection required

Verify integrity of game cache
If you are having problems getting the game to launch or you are experiencing random crashes, it might be that the game did not install correctly. Please use Steam’s validation check at least twice because sometimes it can report no problems on its first pass.

1. Load Steam
2. From the Library section, right-click on the game and select Properties from the menu.
3. Select the Local files tab and click the Verify integrity of game cache... button.
4. Steam will verify the game's files - this process may take several minutes.
5. Once the process is completed, the Check Window will automatically exit.

Update your graphics driver
Visit your graphic card manufacturers' website and download and install the latest driver. If you have a laptop, you may have to visit the laptop manufacturer’s website in order to obtain the latest driver. Please note that these can often be a few revisions behind the reference driver. If may be worth contacting your laptop manufacturer to see if they plan to update the driver soon.

Network issues
Please refer to Steam's Troubleshooting Network Connectivity guide: https://support.steampowered.com/kb_article.php?ref=1456-EUDN-2493

Contact our support team
If you are still experiencing issues then can you please send your DxDiag to support@team17.com along with a description of your exact problem and we'll have a look into this.

NOTE: Please remember to tell the support team that you are having issues with Worms: Ultimate Mayhem and explain what those issues are, they are receiving a lot of blank emails with only DxDiags attached. They need to know what is wrong to be able to help.

To get your DirectX info:
1. Hold down the Windows Key and press R
2. The Run dialog should appear. Type dxdiag in the available text field.
3. Click OK
4. Click Save All Information
5. Set the Save as type to Text File (*.txt)
6. Save the file DxDiag.txt to your Desktop so it is easy to find.
7. Attach the DXdiag.txt file in an email to help@team17support.com

Thank you.
最近の変更はBenTeam17が行いました; 3月21日 4時48分
1-15 / 74 のコメントを表示
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Xenahort 2012年11月23日 3時33分 
Add spanish voices from worms 4.
igor 2012年12月17日 3時24分 
mission 6 from worms 3d campaign no run
Arha*Angel 2012年12月19日 14時41分 
Why i have to pay money for not working game,all screen just blink to me but i hear all sounds,what wrong with this worms all drivers,all programs,still something wrong...
^9GX8800 2012年12月21日 2時48分 
game 100% working for me :)
Maxios 2012年12月22日 19時12分 
The game crashes as soon as it starts.
Mark-12 2012年12月23日 19時27分 
Wow
^9GX8800 2012年12月27日 4時21分 
Custom map support????
Teh_Matt 2013年1月1日 14時55分 
Whenever I try to play the game I can open it up fine and play the game but I have to use the arrow keys to navigate through the menu's as my courser is trapped in the top corner of the screen. I cannot move it and if you have actually manages to play the game you would know that the courser is crucial to play the game. Any help would be really appreciated thank you.
igor 2013年1月11日 16時24分 
only me cant play level 6 from 3d campaing¿
.....
and sometimes jetpack no power for up..,,,,,
AtomicLugia 2013年1月19日 13時55分 
Please add the german voice from Worms 4. Thanks!
AtomicLugia 2013年1月24日 10時36分 
When I swap my worms in my team (red) multiple times the game crashes.

Gameplay:
2 6-worm teams with 100 HP.
No wormpot used.
Map: High Noon Hijinx.
My team: AL Team.
Other team: Spacemen.
Sheme: SiMON!. (with Worm Select).
thorwalion 2013年1月26日 12時21分 
W3D Mission 6 unplayable. Cutscene on the start freezes its camera on my worm and I can't do anything.

OS: Windows 7 Home Premium 64bit
Video: MSI GeForce GTX 660
CPU: Intel Core I7 2700
Audio: Integrated Realtek HD

People with same problem here - http://steamcommunity.com/app/70600/discussions/0/846942156080376220/

JUST ADD SKIP CUTSCENE TO W3D CAMPAIGN.
Danzan 2013年2月22日 3時42分 
hello,ive got a problem with the game. i have got slovenian windows so i am translating it to english in my own words here it goes: ˝Worms ultimate mayhem has stopped working.Because of a problem correct working has stopped.Windows will close the program and it will inform you if there is a solution.˝ i have verified the integrity of the game like a 100 times and its still the same. help please
prwnd 2013年3月7日 1時13分 
that happened to me, too. ive installed the game on linux and everything is fine there, i could finish that mission.
Critical Failure 2013年3月8日 7時13分 
Game runs okay but when I play it the terrain is invisable. All the works are just floating over the water. Does this game not work with Intel HD Graphics Chipset?
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