Professor Doktor Doktor J. Kette Sep 9, 2013 @ 10:20am
Worms invisible map bug
Hi

i have this bug that the map is invisible/black. as u can see in the forums there are many other people who have this bug too and i dont see anybody trying to fix it. ok maybe for some players the methods u describe or other player describe will work but for all the other players who wasted their 16 euro this is ♥♥♥♥♥♥♥♥. i have a ati radeon hd 4800 series grafic card (better then needed for this game) and the driver is up to date. i tried to fix it in the ways u tell us but that didnt work nor reinstalling the game or solving problems in properties helped. so please give me the chance to play that epic gme and dont ignore this thread like u ignored all the other threads befor and start to find a way to fix this problem.

Hope to see a fix soon or i want my money back.
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JonTeam17 Sep 10, 2013 @ 2:54am 
Hi kette, sorry you've been having trouble. Can you please send your DxDiag to support@team17.com along with a description of your exact problem and we'll have a look at this for you.

To get your DirectX info:
1. Hold down the Windows Key and press R
2. The Run dialog should appear. Type dxdiag in the available text field.
3. Click OK
4. Click Save All Information
5. Set the Save as type to Text File (*.txt)
6. Save the file DxDiag.txt to your Desktop so it is easy to find.
7. Attach the DXdiag.txt file in an email to support@team17.com

NOTE: Please remember to tell the support team that you are having issues with Worms: Ultimate Mayhem and explain what those issues are, they are receiving a lot of blank emails with only DxDiags attached. They need to know what is wrong to be able to help.

Thank you.
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