Tydo Jun 19, 2013 @ 2:09am
Tinkerers lab, still unavailable 1 week later...
1 week after being introduced it is still not available, without resorting to actions that can technically get your steam account closed, if they decide to enforce it.

At this point it has been proven beyond reasonable doubt that it is still being IP address geoblocked and that using a VPN or similar proxy, with a node that has a USA-IP, will actually properly unlock and download this DLC.

Without resorting to that:
The store will tell you that you already have it, but library will not list it and the game also denies having it.
At least the ingame 'Get' button no longer redirects to 'Holiday extravaganza', it actually lands on the tinkers lab page now, but also does not grant access. It shows 2 buttons: play (duh, viewing ingame from steam overlay) and 'install steam' (duh, again). Neither of them unlock it.
Showing 1-15 of 31 comments
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fubimax Jun 19, 2013 @ 4:30am 
i got sane problem :(
Bons Jun 19, 2013 @ 5:13am 
Some Problem here, If it is Valve of Trendy fault i dont care, 1 week has passed and this problem is still not resolved, get you act together Valve or Trendy!!!!!

It seems that they not care, if the DLC is working in the US it seems they have done thier part and move on,
Last edited by Bons; Jun 19, 2013 @ 5:18am
*VictorFrankenstein* Jun 19, 2013 @ 5:31am 
Same here. Trendy, i was hoping for "learning from past mistakes".

It looks you're trying to find new ways to fail.
Hollywood Cop Jun 19, 2013 @ 5:57am 
This happened for me a week ago and all I did to get it working was click install to steam (and nothing really happened) so I went in game and tried to play the level and pressed install to steam again and it worked?

Not sure if that will help but it seems spamming install got it going for me (on my new DD account I should add, maybe that had something to do with it?).
Last edited by Hollywood Cop; Jun 19, 2013 @ 5:57am
Ûvatha Jun 19, 2013 @ 9:32am 
has someone contacted Steam support? What did they say?
*VictorFrankenstein* Jun 19, 2013 @ 10:30am 
So, this is an official response on the Trendy forums:

Update on the GET button issue that we've been investigating. In this case it looks like another Steam issue and we're in contact with Valve to resolve it. I wouldn't recommend re-downloading the entire game to try and fix the issue as it will likely not help.
Stef Jun 19, 2013 @ 10:36am 
This was already posted here... Some updates would be nice... I don't want to use a vpn to get this...
*VictorFrankenstein* Jun 19, 2013 @ 10:52am 
Yeah, it sucks that you have to use something which could get you banned from steam just to unlock a free overdue update.
Tydo Jun 19, 2013 @ 12:04pm 
Yes, I have seen that comment from TE, they pasted that in 3 different thread, including somewhere on this forum.
But that was 5 days ago.
Siegfried Dubhy Jun 19, 2013 @ 3:04pm 
Well, I did contact Steam support like... 3 days ago... seems they are as eager to reply as they are to fix the issue :|
Slatepaws Jun 19, 2013 @ 7:05pm 
I run linux, I have a usa ip. I was given the dlc. and i don't have it.
CoralWombat Jun 20, 2013 @ 4:04am 
same problem here... i have written to the trendyent, and they said that this is the valve's problem...
[DemoniC][EVL] Jun 20, 2013 @ 5:13am 
They'll probably suddenly "repair" it once the DLC is no longer free.
[DemoniC][EVL] Jun 20, 2013 @ 5:33am 
*Offer ends June 26th at 10AM Pacific Time, so here's to hoping it does get fixed in the next 6 days...
Tydo Jun 20, 2013 @ 5:53am 
Well, whoever is at fault, it is getting us nowhere that they are playing blame games.

TE: its at steams end we cant change it.
Steam: TE's fault for submitting it incorrectly.
Now they are not on talking terms until the other side caves in, meanwhile the userbase suffers.

Just fix it already, it makes both sides look like kids who werent brought up properly.
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Date Posted: Jun 19, 2013 @ 2:09am
Posts: 31