Im Abe Lincoln Apr 28, 2013 @ 11:20am
Lost TrendyNet Data (all of it!) :(
I just logged in and, after a 2 minute delay, got the "you've unlocked new dlc" message a bunch of times, clicked through them all and found all my characters gone from my account. I was just playing them fine a couple hours ago.

Are my hundreds of hours in this game now just a memory? Anyone had this issue before? I've emailed Trendy but I imagine they won't get back to me very quickly.
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Softspokenman Apr 29, 2013 @ 5:50pm 
don't log in or play till they respond trendy only keeps a few saves of yours I think its last 4 if you log in too many times they will be over written and lost for good

this is only true for ranked if its open they are on your pc and if you loose them they are gone
Im Abe Lincoln Apr 29, 2013 @ 8:55pm 
pretty sure I'm screwed then. I'm pretty sure I've tried 4 times. My only hope is that I didn't actually create a dude any of those times. Just logged in, saw nothing and quit. I did finally find their account recovery email so we'll see. Seems pretty sketchy that they even have to have that email at all to be quite honest. If I have to save my dudes on their servers you'd think it wouldn't be an issue.
Softspokenman Apr 30, 2013 @ 9:04pm 
the exact number I do not know this is just from some thing I read once when I lost all my heroes and is not a confirmed number
Luckily they were able to restore my account so I did not loose every thing
Im Abe Lincoln May 1, 2013 @ 6:54am 
I emailed account recovery and am still hopeful. They, however, have not even bothered to email me back so we'll see.
Im Abe Lincoln May 6, 2013 @ 6:52am 
It has now been nearly two weeks since my data loss. Trendy finally emailed me and said they couldn't restore my characters. They offered to remake my characters with their same levels but no items. That was three days ago. I still have nothing.

I feel like this problem should not exist. It obviously happens enough for them to have a policy and specific email address for it. We are playing on their servers, there is no way to back things up on my end.

Their new game is free-to-play with payments. Why would I possibly put money into payments on a server that I'm not even sure will save my information?
Last edited by Im Abe Lincoln; May 6, 2013 @ 6:53am
[TrendyEnt] iamisom  [developer] May 13, 2013 @ 10:09am 
Did our lostheroes team get you fixed up?
Im Abe Lincoln May 13, 2013 @ 8:32pm 
Yes, mostly. They made me new dudes with the levels but I had nothing unlocked (no dungeons). They gave me 50m to regear all 5 of my 75+ dudes. Seriously. 50m. Oh well.
Alberto Parallelogram May 16, 2013 @ 8:42pm 
that's pretty rough man
the same thing happened to me
Softspokenman May 16, 2013 @ 11:22pm 
thats really sad you couldn't even buy 1 decent piece from the tavern keep for that
Black Mambo № 5. May 16, 2013 @ 11:25pm 
That's sad.
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Date Posted: Apr 28, 2013 @ 11:20am
Posts: 10