Dungeon Defenders

Dungeon Defenders

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SBS_JR Mar 8, 2014 @ 12:13pm
Steam Restart, Characters Gone
Help, we just had a steam restart a little bit ago and now all my stuff and characters are gone. Progress is gone on all maps, etc etc.. Made a level 1 to look around, waiting for help.
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Showing 1-7 of 7 comments
ArchVerse Mar 8, 2014 @ 12:32pm 
This happened to me last week.. you need to Contract Steam Support via Email and they'll fix it for u monday. lostheroes@trendyent.com
Be sure to put the following info in your email.
Your Steam URL..
What was missing in your account like ur level of characters and etc anything u can give help on info. (ie character names and levels)
and do not log on the game until they fix your issues.. most likely monday.. since they only do this monday - friday
SBS_JR Mar 8, 2014 @ 12:48pm 
Ya I had to make a level 1 to get in game to check, but will not do anything anymore on it..
SBS_JR Mar 8, 2014 @ 12:52pm 
Have emailed that address and another. posted in their forums also.
pew pew pew Mar 9, 2014 @ 10:24pm 
Then be patient, it's weekend for them and they have a lot of stuff doing :)
SBS_JR Mar 10, 2014 @ 5:19pm 
Yep all good now.. toons restored
Touhou Black Mar 13, 2014 @ 2:20pm 
I just had the same problem, so do I just email them?
SBS_JR Mar 13, 2014 @ 9:50pm 
yep
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Date Posted: Mar 8, 2014 @ 12:13pm
Posts: 7