Sonic Forces

Sonic Forces

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Sonic Forces > General Discussions > Topic Details
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SEGA DEV  [developer] Nov 9, 2017 @ 3:29am
User Issues.
We are looking into the issues you are encountering. Please supply the dxdiag and graphic config file (GraphicsConfig.txt) located at C:\Program Files (x86)\Steam\steamapps\common\SonicForces\savedata to SEGA customer support.[support.sega.co.uk] While the developers are working on bug fixing, some issues can be bypassed by using Big Picture mode in the meantime.
Last edited by SEGA DEV; Nov 9, 2017 @ 3:42am
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Showing 1-15 of 246 comments
Sid_Vicious Nov 9, 2017 @ 3:30am 
What about pre-order DLC? Some of them still not available.
Last edited by Sid_Vicious; Nov 9, 2017 @ 3:31am
Sleepy Chrono Nov 9, 2017 @ 3:43am 
Originally posted by Sid_Vicious:
What about pre-order DLC? Some of them still not available.
if you mean persona 5 costume just go to the shop page and search persona 5 it should be there. yes its odd that is the case
mf Nov 9, 2017 @ 3:46am 
One of the most serious problem is crashes of the game sceneries because of SSE 4.1 non-supporting CPUs
lincolnsantana Nov 9, 2017 @ 3:57am 
The game does not start. Running...Running...Running...does not load. Thank you, SEGA, Thank you ;-;
Chris_Chocobo Nov 9, 2017 @ 4:13am 
I cant download the DLC. It says that i need the base Sonic Forces game to download the DLC. I pre-ordered the game since the first day, i played yesterday i got some achievements. I need help :( i tried to download them via Chrome, on Steam itself and nothing. I cant even add to cart the content.
Bishoujo Senshi Nov 9, 2017 @ 4:18am 
Guess theyre totally ignoring that annoying sandfall crash
Last edited by Bishoujo Senshi; Nov 16, 2017 @ 6:44am
good to know you are looking at the problems. keep it up and you might get a recomendation after all. :)
NewTim64 Nov 9, 2017 @ 4:39am 
Don´t fix bugs. Fix the Sand Hill Crash
DSANIC Nov 9, 2017 @ 4:43am 
plz sega... I tried to put my custom res one graficsconfig.txt but still launched at 720p
Sid_Vicious Nov 9, 2017 @ 4:43am 
Originally posted by Sleepy Chrono:
Originally posted by Sid_Vicious:
What about pre-order DLC? Some of them still not available.
if you mean persona 5 costume just go to the shop page and search persona 5 it should be there. yes its odd that is the case

I'm talking about Shadow episode. Can't download it.

Originally posted by Chris_Chocobo:
I cant download the DLC. It says that i need the base Sonic Forces game to download the DLC. I pre-ordered the game since the first day, i played yesterday i got some achievements. I need help :( i tried to download them via Chrome, on Steam itself and nothing. I cant even add to cart the content.

Same here. Already got Persona 5 costume, but others...
Last edited by Sid_Vicious; Nov 9, 2017 @ 4:44am
pokertails Nov 9, 2017 @ 4:52am 
My game does not start
Blue_Youtuber Nov 9, 2017 @ 6:07am 
Can you specify when the update will be released?
Yesmen10 Nov 9, 2017 @ 6:48am 
this is the only way for sega to find out about our crash on green hill and shadow crash episode.
ALL THE WORLD answer the survey and write down the errors!! :D
Originally posted by SEGA DEV:
We are looking into the issues you are encountering. Please supply the dxdiag and graphic config file (GraphicsConfig.txt) located at C:\Program Files (x86)\Steam\steamapps\common\SonicForces\savedata to SEGA customer support.[support.sega.co.uk] While the developers are working on bug fixing, some issues can be bypassed by using Big Picture mode in the meantime.
Thank so mutch ! Sonic forces is one great work ! But need some optimization ! Let us that cant buy new graphics boards chose some efects to disable in game menu. Like shadows .whater efects .. npc in back ground .. and light efects ... just to win some fps in game ( and maybe one limit off background and foreground terrain loaded in screen for older graphics card... ) and low resolution texture option ... that will help a lot ! And everyone can enjoy the game ! =)
Last edited by victor.campos.andrade; Nov 9, 2017 @ 7:17am
DSANIC Nov 9, 2017 @ 7:16am 
Originally posted by victor.campos.andrade:
Originally posted by SEGA DEV:
We are looking into the issues you are encountering. Please supply the dxdiag and graphic config file (GraphicsConfig.txt) located at C:\Program Files (x86)\Steam\steamapps\common\SonicForces\savedata to SEGA customer support.[support.sega.co.uk] While the developers are working on bug fixing, some issues can be bypassed by using Big Picture mode in the meantime.
Thank so mutch ! Sonic forces is one great work ! But need some optimization ! Let us that cant buy new graphics boards chose some efects to disable in game menu. Like shadows .whater efects .. npc in back ground .. and light efects ... just to win some fps in game ( and maybe one less limit off foreground terrain loaded in screen ... ) and low resolution texture option ... that will help a lot ! And everyone can enjoy the game ! =)

yeah.. I cant change reoslution via graphicconfig.txt... I tried 800x600 but it opened in 1280x600 (IT DOESN ACCEPT CUSTOM RESOLUTIONS) hope it's a error and gets fixed... :/
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