Portal 2 > 일반 토론 > 제목 정보
Shadow Master X 2013년 2월 9일 오후 1시 34분
Portal 2 Crashing
Okay, I need serious help. Portal 2 starts up then crashes at the loading screen (You know, the one after the valve/source logos). Crash meassage says "Portal2.exe is not working." I am running Windows Vista, and the game has never worked ever since I bought it. Support isn't very helpful, and is just making it a bit more complicated than it should be. I have:

Completely reinstalled Steam (Thrice)
Reinstalled the game (Twice)
Updated video drivers
Renamed steamapps to old_steamapps
Forced it to a different video mode
Ran computer in Safe Mode
Ran it with -autoconfig and -safe
Ran as Administrator
Revalidated game cache
Installed DirectX, PhysX, and VisualC++
Validated Authoring Tools Cache

Little help?
Shadow Master X님이 마지막으로 수정; 2013년 2월 15일 오후 2시 00분
23개 중 1-15 표시중
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Ericrct 2013년 2월 9일 오후 2시 20분 
Contact Valve.
Shadow Master X 2013년 2월 9일 오후 2시 32분 
Ericrct님이 먼저 게시:
Contact Valve.
Been there! Done that!
uglyfirestar 2013년 2월 9일 오후 2시 42분 
Same problem! halp!
Lee Hλrvey Schnozwλld 2013년 2월 9일 오후 5시 21분 
change audio frequency from 48000 to 44100, i did that once in my audio card
settings and it worked
PixlHero 2013년 2월 9일 오후 6시 05분 
I don't know if this will help, but try just shutting down your computer and restarting steam. I did this and it worked. It was with a different problem though
muuneez 2013년 2월 9일 오후 7시 27분 
i have done all that, tried restarting my computer and it still wont open
SonyJunkie 2013년 2월 9일 오후 9시 37분 
I had the exact same problem.

In the end I tried verifying the integrity of tool cache of Portal 2 Authoring Tools as well as the game and it seems to have done the trick for me.

I read this thread - http://steamcommunity.com/app/620/discussions/0/882960163729577056/
Shadow Master X 2013년 2월 10일 오전 7시 17분 
Lee Hλrvey Schnozwλld님이 먼저 게시:
change audio frequency from 48000 to 44100, i did that once in my audio card
settings and it worked
How do I do that?
Shadow Master X 2013년 2월 10일 오전 7시 22분 
SonyJunkie님이 먼저 게시:
I had the exact same problem.

In the end I tried verifying the integrity of tool cache of Portal 2 Authoring Tools as well as the game and it seems to have done the trick for me.

I read this thread - http://steamcommunity.com/app/620/discussions/0/882960163729577056/
Didn't work!
Hiro Felix 2013년 2월 10일 오전 8시 11분 
Exact same problem here. Valve hasn't been much help. Are you running on OSX or Windows?
Shadow Master X 2013년 2월 10일 오전 8시 36분 
Hiro Felix님이 먼저 게시:
Exact same problem here. Valve hasn't been much help. Are you running on OSX or Windows?
Windows Vista.
uglyfirestar 2013년 2월 10일 오후 1시 29분 
im running windows 7 and same problem
kennylucius 2013년 2월 13일 오후 1시 21분 
I'm running OSX and having a very similar problem. When I try to load game or start a new game, crashes before loading. Always crashes on the third dot from the end.

Reinstalled, etc...no help.
uglyfirestar 2013년 2월 13일 오후 3시 21분 
I validated portal 2's files and it worked again (right click on portal 2, properties, then validate the files if you dont know how)
Serúcipé 2013년 2월 13일 오후 5시 37분 
I'm running OSX, and having the same problem as kenny.
But some other details are that when it crashes, the loading screen always freezes at the same spot, then the game just quits abruptly and I see my home screen. A message pops up saying, "hl2_osx quit unexpectedly."
Although this happened to me last year also, and it wasn't just Portal 2, it was anything running hl2_osx, including TF2. My friend told me to try validating the files and other things, and that never worked. Eventually it fixed itself again. But now the problem returned but is now only affecting Portal 2.
I hope this info will help find the source of the problem, 'cause I have no idea what it means.
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