Portal 2 > General Discussions > Topic Details
area51rej Jan 21, 2013 @ 2:44pm
P2 Crashed before main menu
I am having a problem with my PC where P2 will crash my system just as it hits the load screen of the bot jumping across the screen. I get no menus and this is the screen just before the tiles flip back to show the menu. My entire PC resets.

I have contacted Steam about it and nothing. I have verified cash, reinstalled, updated GPU drivers, run in windowed mode, run in XP compaible mode nothing works.

Any other ideas other than a new install of Windows?

Have had simalar issues with a few other titles.
Crysis
Fallout 3
some others but I don't want to flip to my Library and lose this entire post

PC:
Windows 7 Ultimate 64
AMD FX-4170 Zambezi
16GB G.Skill Ripjaws X Series DDR3 1866
Samsung 830 Series 256GB
Seagate Momentus 750GB
EVGA GTX 670 FTW 2GB
Gigabyte GA-990FXA-UD3
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goffinh Dec 6, 2013 @ 7:12pm 
I have the same problem... :(
Feld Dec 9, 2013 @ 12:57pm 
Found a fix somewhere on the net today, finally able play Portal 2 again...yay!

1. Go to your ...\Windows\SysWOW64 folder and move all of the "d3dx9_...." files to a backup folder on your desktop.

2. Go to Microsoft Directx Download[www.microsoft.com],download and install Directx.

3. Play!

Hope this works for you, too.

If it doesn't, start Windows Update an install/update to the latest .NET Framework.
Last edited by Feld; Dec 9, 2013 @ 1:00pm
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Date Posted: Jan 21, 2013 @ 2:44pm
Posts: 2