Portal 2 > 一般的な話題 > トピックの詳細
knobbstomper 2012年12月9日 8時57分
i need help plx
ok so this is exaclty what happens and what i have done

what happens: i open portal 2, runs fine through the vaulve screen then it gets to the first portal 2 loading screen and crashes my computer, and forces me to restart

what i have done: i have re downloaded the entire game twice, validated atleast 50 times, and every time i validate there is one file that is corrupted, so it redownloads it and installs it, i open it back up, another crash

if u have a fix for it PLZ PLZ PLZ give it to me or help me with it, this is the exact game i would love to play for hours. but i cant, and while im at it, if this gets fixed. anyone wanna be a partner in co-op
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Giftie 2012年12月9日 9時07分 
check the system requirements
knobbstomper 2012年12月9日 9時30分 
omfg, THEY MEET IT, everybody asks that and nobody realizes that people dont get a game they cant play.
Integer Overflow 2012年12月9日 9時42分 
What do you mean by "Crashes my computer"? Do you have a BSOD? What OS?
knobbstomper 2012年12月9日 9時46分 
well when it reboots, i look at what happend and it does say BSOD, but when it crashed i didnt see the blue screen, and windows 7
Integer Overflow 2012年12月9日 10時27分 
What's the error message? Did it say ANYTHING about portal2.exe? Was it a driver? Can you copy-paste the error details?
knobbstomper 2012年12月9日 11時36分 
no it dosent show any details, it jsut shows up as "unexpected crash/shutdown" if uwant i can do it again and see if there is anything i can find that i didnt see
knobbstomper 2012年12月9日 11時59分 
ok well i did it one more time to see if there was anything i missed and here is what i seen:

BSOD: all i could see out of it was it did a memory dump, nad is shut down to prevent the system from crashing

when i got my comp. running, i copied what windows was telling me what happened:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 101
BCP1: 0000000000000031
BCP2: 0000000000000000
BCP3: FFFFF88002F65180
BCP4: 0000000000000002
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\120912-20685-01.dmp
C:\Users\Todd\AppData\Local\Temp\WER-46254-0.sysdata.xml

Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt
Blaedmon 2012年12月9日 12時10分 
any luck? That rotating corrupt file sounds odd. Sounds like its writing to that file when you go to play - a crash happens interrupting the write - and corrupts it. This is going to sound infuriating if you've already done the obvious but:

-update all system drivers, especially your graphics card
-double check your other games arent doing the same
-shut down any TSR (Terminate and Stay Resident) programs you have running that arent necessary. Even temporarily disable your antivirus. It may be flagging a file as naughty and throwing it into lockdown which provides you with a nice blue screen.

Giev it a shot anyway. Let us know.
knobbstomper 2012年12月9日 12時14分 
alright, will do, ill probably have all that tested and done in an hour. so ill report back
then
knobbstomper 2012年12月9日 13時36分 
ok well i made sure my drivers were updated, (ill try rolling them back) and while i was offline, i disabled my anti-virus and turned off my firewall to see if that would fix anything. with the anti virus disabled i got past the first loading screen, but then the second one shutdown my comp. could i just be gatting a corrupt file, and could i maually put another file inplace of that one that isnt corrupted?
Blaedmon 2012年12月9日 14時29分 
you could try it - get the filename, scan your PC for other games which use the same file (oftencase) and replace it or even google it.
Have you had this trouble with any other game recently?
knobbstomper 2012年12月9日 14時34分 
nope, tf2 keeps validating everynow and then, but no corrupted files at all
Blaedmon 2012年12月9日 15時33分 
try this:

Verify Game Cache, Update Video Card Drivers, Update C++, Update DirectX

In that order

this was from http://facepunch.com/showthread.php?t=1081746

seems there is an issue there. But the game cache sounds probable .
knobbstomper 2012年12月9日 15時41分 
alright will try that. may not be able to tonight but tommarow i will
knobbstomper 2012年12月9日 21時13分 
well i looked around and i couldent find a direct way of updating the c++ but everything else is done, and i tried updating my BIOS, but it dosent show any drivers that are not up to date. so i think that i just got a bad copy or something
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投稿日: 2012年12月9日 8時57分
投稿数: 17