Portal 2 > General Discussions > Topic Details
JOHN007C May 12 @ 12:15pm
Robot Enrichment Cannot Connect To Steam Server
I dont know if Valve has shut down the servers for Portal 2's Robot Enrichment Center, but for the past few days the ingame store/loadout service will not work cause, it cannot connect to servers

Can anyone confirm this?
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MDZ jimmY May 12 @ 12:32pm 
yes it has been done for several days now...me and others have already written this quite a few times. I don't think valve has shutdown anything...it's probably just down at the moment.
Eyolis May 12 @ 1:10pm 
Thank you for contacting Steam Support.

Please exit Steam and go to the folder called C:\Program Files\Steam\ (this is the default location for a Steam installation - if you set a different installation directory, you will need to browse to it).

Delete all of the files in this folder except:

- \Steamapps\ and \Userdata\ folders

- Steam.exe (this file is listed as an application and features the black and white Steam logo)

Restart your computer.

Then, launch Steam.exe from within the Steam installation folder, and not from a pre-existing shortcut.

With Steam running, re-test the original issue.

Note: This process will not affect your currently installed games.

If the issue persists, make sure your network is optimized for Steam:

Title: Troubleshooting Network Connectivity
Link: http://support.steampowered.com/kb_article.php?ref=1456-EUDN-2493

Please follow all suggestions in this article, even if your network appears to be functioning correctly.
MDZ jimmY May 12 @ 2:17pm 
thx Eyolis for the reply, because I really thought it was a problem on valves end, not mine. BUT I cannot do what you wrote, because when I do, steam "forgets" were I put my games (because they are not in C:) and I can't seem to tell steam were the games are. I always get a message like "game folder must be empty" when I try to select the old install directory in steam settings.

also, why would it be necessary to delete SO many files in steam? if I knew which files are responsible for game directories, I could at least leave those alone.
Eyolis May 12 @ 4:56pm 
problem is still on their side, it did not help
JOHN007C May 12 @ 6:14pm 
u tried it and it didnt work? thats why i am wondering if they shut the robot enrichment center down, but they cant cause didnt the metion something about the ability to gift the portal 2 robot items to people
Eyolis May 12 @ 11:30pm 
yes i tried it, I think just fell down server store for portal 2
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Date Posted: May 12 @ 12:15pm
Posts: 6