Portal 2 > General Discussions > Topic Details
Allower May 11 @ 6:37pm
LOADOUT NOT AVIABLE - COULD NOT CONNECT TO STEAM
http://steamcommunity.com/sharedfiles/filedetails/?id=259059641

So! Anybody have a same problem???

Guys please who have account on GitHub.com, support my topic
https://github.com/ValveSoftware/portal2/issues/213
On ValveSoftware Portal 2 repository.
Just post a simple comment for Valve Developers.

If you don't have an account but want to help me, you can easely create it:
1. Go on https://github.com/
2. Pick Username, Email and password.
3. Sign up for GitHub
4. Finish sign up
5. Well done! Go to my issue: https://github.com/ValveSoftware/portal2/issues/213
6. Leave a comment to support this issue!
Thanks;)
Last edited by Allower; May 14 @ 8:40am
Showing 1-15 of 22 comments
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WaveMaster May 11 @ 7:36pm 
Yep, same problem
gabrieljw1 May 11 @ 8:44pm 
Same Here
IceyM May 11 @ 9:01pm 
I have the same problem mine started after i bought a skin
tnka May 12 @ 2:40am 
same
holotron May 12 @ 10:25am 
yup, same here. inventory items in steam community are also missing.
Last edited by holotron; May 12 @ 10:25am
Madao May 12 @ 11:28am 
i had the same error, it fixed when i reset my DNS settings
Eyolis May 12 @ 1:10pm 
Thank you for contacting Steam Support.

Please exit Steam and go to the folder called C:\Program Files\Steam\ (this is the default location for a Steam installation - if you set a different installation directory, you will need to browse to it).

Delete all of the files in this folder except:

- \Steamapps\ and \Userdata\ folders

- Steam.exe (this file is listed as an application and features the black and white Steam logo)

Restart your computer.

Then, launch Steam.exe from within the Steam installation folder, and not from a pre-existing shortcut.

With Steam running, re-test the original issue.

Note: This process will not affect your currently installed games.

If the issue persists, make sure your network is optimized for Steam:

Title: Troubleshooting Network Connectivity
Link: http://support.steampowered.com/kb_article.php?ref=1456-EUDN-2493

Please follow all suggestions in this article, even if your network appears to be functioning correctly.
wild_alexander May 12 @ 3:38pm 
Originally posted by Eyolis:
Thank you for contacting Steam Support.

Please exit Steam and go to the folder called C:\Program Files\Steam\ (this is the default location for a Steam installation - if you set a different installation directory, you will need to browse to it).

Delete all of the files in this folder except:

- \Steamapps\ and \Userdata\ folders

- Steam.exe (this file is listed as an application and features the black and white Steam logo)

Restart your computer.

Then, launch Steam.exe from within the Steam installation folder, and not from a pre-existing shortcut.

With Steam running, re-test the original issue.

Note: This process will not affect your currently installed games.

If the issue persists, make sure your network is optimized for Steam:

Title: Troubleshooting Network Connectivity
Link: http://support.steampowered.com/kb_article.php?ref=1456-EUDN-2493

Please follow all suggestions in this article, even if your network appears to be functioning correctly.

а можно на русском это всё?? заранее спасибо
Allower May 12 @ 4:24pm 
Originally posted by wild_alexander:
Originally posted by Eyolis:
Thank you for contacting Steam Support.

Please exit Steam and go to the folder called C:\Program Files\Steam\ (this is the default location for a Steam installation - if you set a different installation directory, you will need to browse to it).

Delete all of the files in this folder except:

- \Steamapps\ and \Userdata\ folders

- Steam.exe (this file is listed as an application and features the black and white Steam logo)

Restart your computer.

Then, launch Steam.exe from within the Steam installation folder, and not from a pre-existing shortcut.

With Steam running, re-test the original issue.

Note: This process will not affect your currently installed games.

If the issue persists, make sure your network is optimized for Steam:

Title: Troubleshooting Network Connectivity
Link: http://support.steampowered.com/kb_article.php?ref=1456-EUDN-2493

Please follow all suggestions in this article, even if your network appears to be functioning correctly.

а можно на русском это всё?? заранее спасибо

Здравствуйте.

Спасибо, что обратились в службу поддержки Steam.

Приносим извинения за длительное ожидание.

Пожалуйста, выйдите из Steam и найдите следующую папку: C:\Program Files\Steam\ (по умолчанию Steam устанавливается в эту папку, если вы выбрали другую папку при установке, перейдите в нее).

Удалите всё ее содержимое, кроме:

Директорий «userdata» и «Steamapps» и файла «Steam.exe» (если вы не видите расширение «.exe», найдите файл с черно-белой иконкой Steam)

Перезапустите компьютер.

Далее запустите «Steam.exe» прямо из этой папки, а не через ярлык.

Когда Steam загрузится, проверьте, разрешилась ли ваша проблема.

Примечание: этот процесс не повлияет на установленные игры.

Пожалуйста, убедитесь, что ваша сеть оптимизирована для Steam:

Заголовок: Устранение сетевых неполадок
Ссылка: http://support.steampowered.com/kb_article.php?ref=1456-EUDN-2493&l=russian

Кроме того, пожалуйста, выйдите из всех программ, упомянутых в следующей статье, чтобы устранить их как источники неполадок:

Заголовок: Программы, конфликтующие со Steam
Ссылка: http://support.steampowered.com/kb_article.php?ref=9828-SFLZ-9289&l=russian

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Вот те перевод,
Скажу сразу, это не поможет, ибо ТП (тех. поддержка) она и в африке ТП!
Он точно так же скопировал сообщение из обращения в службу поддержки, как и я. Увы но это не поможет, P.S. проверял, даже в браузере ИНВЕНТАРЬ Portal 2 просто недоступен!
(то, есть его даже не видно…)
Last edited by Allower; May 12 @ 4:27pm
Eyolis May 12 @ 4:53pm 
да, все же проблема, на ихней стороне...
Allower May 12 @ 7:28pm 
Originally posted by Eyolis:
да, все же проблема, на ихней стороне...

Ну я же говорил, браузер всё показал;), кстати проблема уже пол недели.
Eyolis May 12 @ 11:21pm 
Originally posted by ;540741131976272978:
Originally posted by Eyolis:
да, все же проблема, на ихней стороне...

Ну я же говорил, браузер всё показал;), кстати проблема уже пол недели.
да они тупо не видят, что сервер шопа портала упал, другими делами заняты.
| | |l Freddy Fazbear l| | | May 13 @ 10:20am 
same problem
hundertvierzig May 13 @ 11:59am 
got the same problem
sockie82 May 13 @ 1:33pm 
Yep, same issue
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Date Posted: May 11 @ 6:37pm
Posts: 22