Portal 2
Portal 2 > General Discussions > Topic Details
XxSN1PApro43xX Mar 19, 2014 @ 6:48pm
Portal 2 not loading at all
I have tried everything to get portal 2 to load for me. I have uninstalled the game and reinstalled it. I have verified the integrity of my game cache and its fine. My computer surpasses the recommended requirements for Portal 2 and yet I can still not load the game.
HELP!
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Showing 1-15 of 22 comments
Eetami Mar 20, 2014 @ 12:37am 
Do you get any kind of error messages?
Eetami Mar 20, 2014 @ 1:33am 
Are you running the latest graphic card drivers? Does it happen in any other game? Have you restarted computer?
VeefourLFC Mar 20, 2014 @ 10:51am 
Check your windows application event logs for the error code and report it back.

I have recently had an issue with KernelBase.dll appcrash errors which drove me mad, it was a simple solution of deleting the Portal2 folder from Steam and game profile in my documents then redownloading and it worked again.
XxSN1PApro43xX Mar 20, 2014 @ 6:40pm 
Originally posted by Eetami:
Do you get any kind of error messages?
No I didn't get any error message. I click play on and it goes black like its going to load and then it just goes back to Steam library.



Originally posted by Eetami:
Are you running the latest graphic card drivers? Does it happen in any other game? Have you restarted computer?
I have just installed the lastest drivers and it still doesn't load. It only happens with Portal 2 (I also have Portal 1 which works fine). And i have restarted my computer multiple times.
XxSN1PApro43xX Mar 20, 2014 @ 6:43pm 
Originally posted by VeefourLFC:
Check your windows application event logs for the error code and report it back.

I have recently had an issue with KernelBase.dll appcrash errors which drove me mad, it was a simple solution of deleting the Portal2 folder from Steam and game profile in my documents then redownloading and it worked again.

I went to windows event logs and it says that Steam has a error which is classified as "Error: Failed to poke open firewall."
Eetami Mar 21, 2014 @ 2:55am 
Are you using an external firewall (like a router) or have you installed a firewall software to your computer?
XxSN1PApro43xX Mar 21, 2014 @ 11:47pm 
Yes I have a router
XxSN1PApro43xX Mar 21, 2014 @ 11:49pm 
Do i need to Port Forward Steam?
Eetami Mar 22, 2014 @ 4:02am 
Yes.
Erol NL Mar 22, 2014 @ 9:18am 
If he needed to port forward Steam then he should have had problems with other games on Steam as well.

Instead set Steam to run with full adminstrator rights. That might do the trick.
Last edited by Erol NL; Mar 22, 2014 @ 9:21am
XxSN1PApro43xX Mar 22, 2014 @ 11:41am 
Originally posted by Eetami:
Yes.

I have ported everything I could, and yet still nothing.



Originally posted by Erol NL:
If he needed to port forward Steam then he should have had problems with other games on Steam as well.
Instead set Steam to run with full adminstrator rights. That might do the trick.

I ran steam as an admin, but Portal 2 still does not work.
Eetami Mar 22, 2014 @ 2:15pm 
Run Portal 2 as admin also. If that doesn't help you should check out Steam Support.
XxSN1PApro43xX Mar 22, 2014 @ 3:56pm 
how can i run an individual game from Steam as an admin?
Eetami Mar 23, 2014 @ 3:30am 
Go to Portal 2 directory, typically its Steam/steamapps/common/Portal 2, right click on the portal2.exe, click properties.
XxSN1PApro43xX Mar 25, 2014 @ 8:42pm 
Okay after launching it fromt he directory it now works... that was the wierdest problem. Thanks!
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Portal 2 > General Discussions > Topic Details
Date Posted: Mar 19, 2014 @ 6:48pm
Posts: 22