Portal 2 > General Discussions > Topic Details
[CotC] King Conga Gandhi Mar 17, 2014 @ 2:52pm
Crashing?
Every time I go into the main menu, the game crashes. Help?
Showing 1-15 of 16 comments
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Eetami Mar 17, 2014 @ 3:06pm 
Can you provide any details?
Mistea ☂☂☂ Mar 17, 2014 @ 4:26pm 
I have the same problem. Sometimes I won't even get to the main menu. It starts, and after 1 or 2 minutes it'll crash my computer. I've tried verifying game files, removing and reinstalling, checking drivers, updating everything I can think of, but still nothing. I hope someone can find a solution.
Zee Doktor Mar 17, 2014 @ 4:31pm 
Steam support doesnt help either this has been happening to me for 2 weeks or so, no matter what it crashes after about a minute. I have tried Bios updating/re-rolling driver updates a billions commands. hoping someone knows the answer or valve will fix (awesome that im not the only one)
c0dei Mar 17, 2014 @ 6:34pm 
I belive I am having the same problem, but I have a crash on the loading screen. Not a game crash, it crashes my whole system. Then I have to hold the button. :P
Zee Doktor Mar 17, 2014 @ 6:39pm 
it restarts my my computer also sometimes after valve logo sometimes on menu
c0dei Mar 17, 2014 @ 6:41pm 
Yeah heard the game was the best and I spent $20 and I can't even play it. ♥♥♥♥♥♥.
Zee Doktor Mar 17, 2014 @ 6:43pm 
is there even a possible refund?
c0dei Mar 17, 2014 @ 6:52pm 
I don't think so.
c0dei Mar 17, 2014 @ 6:53pm 
Just to note I can play Portal 1 Just fine.
SHAKALAKA Mar 17, 2014 @ 7:08pm 
My game crashes while trying to play coop chambers. I can get all the way into a map, then the whole game crashes.
NOCTURNE Mar 18, 2014 @ 12:59pm 
Verify game cache --> worked for me! It didn't find any corrupted file, but after that everything was ok. I don't have any problem now.

Also if its not help try sign up to the beta update, maybe that will help.
Last edited by NOCTURNE; Mar 18, 2014 @ 1:01pm
Eetami Mar 19, 2014 @ 2:17am 
Or alternatively sign out of beta.
[CotC] King Conga Gandhi Mar 19, 2014 @ 3:29am 
Originally posted by NOCTURNE:
Verify game cache --> worked for me! It didn't find any corrupted file, but after that everything was ok. I don't have any problem now.

Also if its not help try sign up to the beta update, maybe that will help.
Tried it yesterday and it works now. Thanks!
Dallior Mar 19, 2014 @ 1:26pm 
Also, check if your firewall is blocking the game. It happened to me.
Eetami Mar 19, 2014 @ 1:42pm 
Firewalls usually don't crash games altogether. But it is possible if there are major conflicts.
Last edited by Eetami; Mar 19, 2014 @ 1:43pm
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Date Posted: Mar 17, 2014 @ 2:52pm
Posts: 16