Portal 2
Portal 2 > General Discussions > Topic Details
piemaster Jul 13, 2014 @ 1:24pm
Crashes On start
When I join portal 2, I get a black screen O_O And I re-downloaded the game, validated all files, AND STILL CRASH >_< HELP!

NEW CRASH: 8/4/14
Still, even though it works now, I bought aperture tag. WHERE IS THE CFG FILES AND STUFF I DONT WANT TO WASTE 8.00 JUST ON IT!!! >_<
Last edited by piemaster; Aug 4, 2014 @ 11:33am
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Showing 1-15 of 81 comments
foodhatesme Jul 13, 2014 @ 2:18pm 
whats your specs?

piemaster Jul 13, 2014 @ 2:31pm 
kaifennec Jul 13, 2014 @ 11:36pm 
I'm having the same problem, every time I try to start it it crashes right after the Valve thing at the beginning
Brash.kitty Jul 14, 2014 @ 5:59am 
Does it give you an error message?
piemaster Jul 14, 2014 @ 9:12am 
No. When I click on it, it gives me a black screen. No menu. :I No audio either. Its the same with ALL The games that have the same graphics as portal 2. (The Stanley Parable, Half-Life, etc.) Redownloaded, validated game cache. all files are downloaded. But only the SPECIFIC games that have the same graphics as portal 2 crash. WHY?
kaifennec Jul 16, 2014 @ 12:30am 
You have to delete tha apache folder, that's what worked for me.
piemaster Jul 16, 2014 @ 2:24pm 
where do you find the folder?
Brash.kitty Jul 16, 2014 @ 3:04pm 
I believe he's referring to the appcache folder. For me, it's in C:/Steam/appcache. It could be different for you. But it's in your main Steam folder.
piemaster Jul 16, 2014 @ 3:40pm 
Delete THE ENTIRE folder?
Brash.kitty Jul 16, 2014 @ 3:41pm 
That would be my guess. Just delete the entire thing. Don't worry, Google says it's safe. Delete and restart Steam. Doesn't hurt to try.
piemaster Jul 16, 2014 @ 4:59pm 
Thank you! I will try it now
piemaster Jul 18, 2014 @ 9:04am 
Did not work. D: Why? Mabye I need to restart steam. How?
DonkyBoY Jul 18, 2014 @ 5:31pm 
This sounds like the default resolution of the game is beyond that of your monitor.
To fix this navigate to where you installed most commonly :-

C:\Program Files (x86)Steam\SteamApps\common\Portal 2\update\cfg

once thier find and open "video.txt" in a txt editor notepad would probably do (I used notepad++)

you should be able to find the lines that read

"setting.defaultres" "XXXX"
"setting.defaultresheight" "XXXX"

Change what ever the XXXX maybe in your file to something your monitor can actualy do
if unsure I sugest 1024 x 768 as its a safe bet most screens can do this and you can modify it from the ingame menu later.

Example :-

"setting.defaultres" "1024"
"setting.defaultresheight" "768"


piemaster Jul 19, 2014 @ 8:22am 
Hmm...I dunno. BEFORE Portal 2 worked just to let you know. Haven't tried it yet however, but I will. ...Mabye cause of a update?
piemaster Jul 19, 2014 @ 12:32pm 
DOES NOT WORK!!!!!!! D: I tried what you said! Didn't work. Audio starts playing after 15min+ However, but no screen. Y?
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Portal 2 > General Discussions > Topic Details
Date Posted: Jul 13, 2014 @ 1:24pm
Posts: 81