Portal 2 > General Discussions > Topic Details
Diagon197 Jul 30, 2014 @ 2:41pm
I can't start Portal 2
Ever since I bought the game from the steam summer sale I have not been able to start the game. Whenever I try to play it, I get the preparing to launch portal 2 message and nothing happens. I have uninstalled, reinstalled, verify appcache, and deleting the folders, and still no luck. I really want to play this game, but I don't know what else to do.
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IceKnight1o1 Jul 30, 2014 @ 2:47pm 
I've had this same issue, I had to un install and re-install and It worked fine... in your case, you might not meet system requirements to play it... go ahead and check the portal 2 requirements page and see If you have everything you need to run it... if you are good with that, I don't know what else to tell you, sorry bro, help this helps!
Walruspunch Sep 18, 2014 @ 6:52pm 
I have the same issue...got it during summer sale, but should meet all requirements. Best I can tell, it seems to have been caused by their last update...? Seems we need an official steam intervention.
AgentEagle Sep 19, 2014 @ 5:40am 
What are your system specs?
Walruspunch Sep 19, 2014 @ 8:29am 
Processor Information:
Vendor: AuthenticAMD
CPU Family: 0x10
CPU Model: 0xa
CPU Stepping: 0x0
CPU Type: 0x0
Speed: 2693 Mhz
6 logical processors
6 physical processors
HyperThreading: Unsupported
FCMOV: Supported
SSE2: Supported
SSE3: Supported
SSSE3: Unsupported
SSE4a: Supported
SSE41: Unsupported
SSE42: Unsupported

Operating System Version:
Windows 7 (64 bit)
NTFS: Supported

Video Card:
Driver: ATI Radeon HD 5450

DirectX Driver Name: aticfx32.dll
Driver Version: 8.960.11.1000
DirectX Driver Version:
Driver Date: 25 Apr 2012
OpenGL Version: 4.2
Desktop Color Depth: 32 bits per pixel
Monitor Refresh Rate: 60 Hz
DirectX Card: ATI Radeon HD 5450
Number of Monitors: 1
Number of Logical Video Cards: 1
No SLI or Crossfire Detected
Primary Display Resolution: 1280 x 1024
Desktop Resolution: 1280 x 1024
Primary Display Size: 17.80" x 14.21" (22.76" diag)
45.2cm x 36.1cm (57.8cm diag)
Primary Bus Type Not Detected
Primary VRAM: 1024 MB
Supported MSAA Modes: 2x 4x

RAM: 8183 Mb
Last edited by Walruspunch; Sep 19, 2014 @ 8:32am
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Date Posted: Jul 30, 2014 @ 2:41pm
Posts: 4