Cities XL 2011

Cities XL 2011

mike2785 Jul 5, 2014 @ 3:31am
My Cities XL 2011 and platnium does not work on my steam
Hi if anyone could help that would be awesome, I'm pretty sure a lot of people have had this problem but I can't play the cities XL game on my PC. I know I have enough RAM and I have a Geforce GTX 645. I get that DirectX error - No video mode supported by the game can be found. Surely my Geforce card should be enough. Please help! I really want to play this game.
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Showing 1-8 of 8 comments
Knappy Jul 5, 2014 @ 2:21pm 
Make sure you have installed DirectX[] and would you post a screen of the error so I can better understand? Also your system specs would help.
Last edited by Knappy; Jul 5, 2014 @ 2:21pm
mike2785 Jul 5, 2014 @ 9:31pm 
Thank you, I have directx installed and it's directx11 I'm running windows 8.1. I can't paste the snap shot on this comment but I can tell you the heading of the error is D"irectx Error" and the message is "no video mode supported by the game can be found". When I click play in steam it will load for 5 seconds then that message will appear, also heres a snapshot of my PC specs.

System Information
Time of this report: 7/6/2014, 00:01:11
Machine name: MICHAEL
Operating System: Windows 8.1 64-bit (6.3, Build 9600) (9600.winblue_gdr.140330-1035)
Language: English (Regional Setting: English)
System Manufacturer: Alienware
System Model: Alienware X51 R2
Processor: Intel(R) Core(TM) i7-4770 CPU @ 3.40GHz (8 CPUs), ~3.4GHz
Memory: 8192MB RAM
Available OS Memory: 8106MB RAM
Page File: 2929MB used, 6457MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.03.9600.16384 64bit Unicode

DxDiag Notes
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Sound Tab 2: No problems found.
Sound Tab 3: No problems found.
Input Tab: No problems found.

DirectX Debug Levels
Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)

Display Devices
Card name: NVIDIA GeForce GTX 645
Manufacturer: NVIDIA
Chip type: GeForce GTX 645
DAC type: Integrated RAMDAC
Device Type: Full Device
Device Key: Enum\PCI\VEN_10DE&DEV_11C4&SUBSYS_102910DE&REV_A1
Display Memory: 4037 MB
Dedicated Memory: 965 MB
Shared Memory: 3072 MB
Current Mode: 1920 x 1080 (32 bit) (60Hz)
Monitor Name: Generic PnP Monitor
Monitor Model: S22C350
Monitor Id: SAM0A32
Native Mode: 1920 x 1080(p) (60.000Hz)
Output Type: HDMI
Driver Name: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
Driver File Version: 9.18.0013.2660 (English)
Driver Version:
DDI Version: 11
Feature Levels: 11.0,10.1,10.0,9.3,9.2,9.1
Driver Model: WDDM 1.3
Graphics Preemption: DMA
Compute Preemption: DMA
Miracast: Not Supported
Hybrid Graphics GPU: Not Supported
Power P-states: Not Supported
Driver Attributes: Final Retail
Driver Date/Size: 8/26/2013 23:02:56, 15701640 bytes
WHQL Logo'd: Yes
WHQL Date Stamp:
Device Identifier: {D7B71E3E-5284-11CF-0A79-24301CC2C435}
Vendor ID: 0x10DE
Device ID: 0x11C4
SubSys ID: 0x102910DE
Revision ID: 0x00A1
Knappy Jul 6, 2014 @ 11:31am 
Did you buy the platinum for $30? I ant to buy it for $5 via their site but would rather have it on Steam.
[HUN] Lac Oct 9, 2014 @ 12:17pm 
install directx 9 runtime from Microsoft website. There are some features developped for directx9 but missing from directx 11.
Bubblygum88 Oct 18, 2014 @ 11:24am 
Click play then when the loading screen is on, do not click ANYTHING until it loads.
Michael Scott Oct 19, 2014 @ 8:56am 
you can play in your steam files
Knappy Oct 21, 2014 @ 1:38am 
Why was this necro'd...?
Last edited by Knappy; Oct 21, 2014 @ 1:38am
Doc Scratch Nov 4, 2014 @ 6:23am 
Becuase it wasnt solved. That's how things work.
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