Tropico 4 > General Discussions > Topic Details
sb014p2910 Dec 20, 2013 @ 2:24pm
No conformation e-mail
Bought the game, registered for a new account but no conformation e-mail. Sent an e-mail to Kalypso support as recommended by a dev in a previous post and got this e-mail in response.

Dear customer,

thank you for your inquiry. We are closed for Christmas and New Year's Eve and the support staff will be available again on the 6th of January 2014. Therefore delays with processing your request may occur. We apologize for the inconvenience.

The Kalypso Media Support Team wishes you and your family wonderful Christmas Holidays and a happy new year!

Does this mean I will have to wait over two weeks to play the game! If they can send an automated e-mail telling me about their holiday entitlement you think they could send on with my conformation link!
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Luchino026 Dec 22, 2013 @ 2:40pm 
who knows if I get too this confirmation email, we hope -_-
Luchino026 Dec 22, 2013 @ 2:49pm 
a way to have this confirmation e-mail?
Un modo per avere la mail di conferma???
Night Cat Dec 22, 2013 @ 3:25pm 
Why not try register with a different email? Or ask a friend to make you an account. I mean surely the confirmation emails still are being sent, they are always as automatic as the email you got, it's just that they don't want to deal with issues. I bet you as soon as they get back to you (and you will be in a long queue) They will say just that, try again, or with a different email/email provider.
Last edited by Night Cat; Dec 22, 2013 @ 3:25pm
Capitan Maximum  [developer] Dec 23, 2013 @ 10:26am 
The entire registration process is automated, confirmation emails are sent instantaneously from our server. If you don't receive the confirmation email within 5 minutes, check your spam filter or contact your email service provider for assistance.
Merlene7 Dec 24, 2013 @ 3:28pm 
Originally posted by Capitan Maximum:
The entire registration process is automated, confirmation emails are sent instantaneously from our server. If you don't receive the confirmation email within 5 minutes, check your spam filter or contact your email service provider for assistance.

I'm here for the same reason. No confirmation email and multipule submissions. Gmail may be blocking Kalyspo.
Merlene7 Dec 24, 2013 @ 3:40pm 
Yahoo worked. Gmail users are S.O.L.! I just about refunded this purchase because of this stupid launcher activation. Remove this crap!
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Date Posted: Dec 20, 2013 @ 2:24pm
Posts: 6