KsayD Mar 27, 2013 @ 8:47am
NOT WORKING
windows 8 Enterprise 64-bit
Inter Pentium CPU P6000 @ 1.87Ghz, 4,0GB RAM, ATI Mobility Radeon HD 4500 Series

installed
I bought now for 20min and the amnesia is not working

''Amnesia.exe caused an EXEPTION_ACCESS_VIOLATION in module <UNKNOWN> at 0023:00000000''
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Mipple Mar 27, 2013 @ 10:27am 
Check to make sure that your system is compatible with the system requirements listed on the store page. If not, try running the game in compatibility mode, I've been seeing a lot of issues running this game on Windows 8. Look up the issue, maybe submit a support ticket. If you don't know how to use compatibility mode, navigate to here "C:/Program Files (x86)/Steam/Steamapps/Common/Amnesia the Dark Descent", then click the search bar in the top right and search "*.exe" (without the quotes), right click on Amnesia, select properties, click the Compatibility tab, check "run this program in compatibility mode", then select from the dropdown one of the operating systems listed on the store page, then save your settings. If that doesn't work search the error message or create a support ticket. Hope this helps!

Good luck, -Animefreak
KsayD Mar 27, 2013 @ 10:39am 
Not given to any of the operating systems
I'll have to send the same ticket
thank you
Mipple Mar 27, 2013 @ 10:40am 
Originally posted by ruben_morim:
Not given to any of the operating systems
I'll have to send the same ticket
thank you
Did you try Windows 7? That's the system I'm using and amnesia runs fine. Sorry I couldn't be of much help. But hey, Frictional is an indie company so they're bound to get to your questions fast. Hope this works out for you.
KsayD Mar 27, 2013 @ 10:45am 
I've had windows 7 and I downloaded off steam and not me, I thought (the steam will give)
Now methyl windows 8 and lembreime buying amnesia and did not give me again: (
Mipple Mar 27, 2013 @ 10:46am 
Originally posted by ;810920325475944095:
I've had windows 7 and I downloaded off steam and not me, I thought (the steam will give)
Now methyl windows 8 and lembreime buying amnesia and did not give me again: (
I'm sorry but I don't quite know what you're saying.
KsayD Mar 27, 2013 @ 10:47am 
: D no evil
KsayD Mar 27, 2013 @ 10:49am 
can you tell me the link to send ticket?
Mipple Mar 27, 2013 @ 10:50am 
Originally posted by ruben_morim:
can you tell me the link to send ticket?
Sure. https://support.steampowered.com/newticket.php
KsayD Mar 27, 2013 @ 10:52am 
tanks :)
Mipple Mar 27, 2013 @ 10:52am 
Originally posted by ;810920325476069656:
tanks :)
No problem. Good luck.
Ratpatrol01 Mar 29, 2013 @ 12:14pm 
I also have windows 8, alienware x51 with i core 7 3.5ghz and a nvidia gt 640 and it runs without an issue. I did not have this issue.
Stachio Apr 7, 2013 @ 12:45pm 
it won't work. i also had w8 and i didn't work, its probably cause amnesia isn't prepared to be played on this system, or some drivers, you know this studio i very... amator, so they just can't do everything
j4960s Apr 8, 2013 @ 4:15am 
it runs on my windows 8 64bit i5-3210m hd 4000 graphics 8gb ram with no problems
Ree Oxx Apr 15, 2013 @ 7:36pm 
That is odd. My computer is poopier and it runs it fine. All I can suggest is try using Windows 7. However Frictional may do some troubleshooting about this issue. All I can say is you're not alone with this problem, as my friend used to have this problem.
A Cold Kiev Apr 23, 2013 @ 1:50pm 
whats "the ticket"
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Date Posted: Mar 27, 2013 @ 8:47am
Posts: 16