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nitro912gr 2013年7月13日下午3:11
graphical glitchies on macbook
Hello just got the game and I try to play it on a macbook 6.1 (intel core 2 duo 2.26 (P7550) 4GB RAM, nVidia 9400m 128MB (shared))
The game itself runs fine, but I have problem with the menus, they show up graphical glitchies, you know like your GPU is dead (it is not :P).

Is there something I can do to fix that?
I don't expect support for that old hardware (I will play the game in my pc gaming rig anyway), but if there is a way to fix it myself, I want to give it a shot.


edit: System is OSX 10.8 Mountain Lion
最后由 nitro912gr 编辑于; 2013年7月14日上午1:14
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pulchr  [开发者] 2013年7月14日上午5:34 
Write to: support@puzzledimension.com - attach screenshots of the graphical glitches and provide your system information in the mail.
nitro912gr 2013年7月16日下午2:42 
ok! Thanks :D
Spazvac 2014年3月2日下午4:59 
I'm having this problem too. Any recommendations?

2.4 GHz Intel Core 2 Duo
4 GB 1067 MHz DDR3
NVIDIA GeForce 320M 256 MB
OS X 10.9.2 (13C64)
TempusMori 2014年6月20日下午10:11 
I just bought this game today and encountered the exact same issue. Of course, I'm also on a macbook pro. I guess at least it's good to know it's not an issue isolated to just my computer... =/
shawnie138 2014年6月29日上午8:38 
Same here, I am on a
Macbook Pro Retnia
Processor 2.7 GHz Intel Core i7
Memory 16 GB 1600 MHz DDR3
Graphics NVIDIA GeForce GT 650M 1024 MB

Is there any video settings in the game that anyone has found to eliminate the glitches? I guess I could play it on the PC, but I wanted to veg on the couch and play it.

nitro912gr 2014年6月29日下午12:22 
I haven't find anything so far.
TempusMori 2014年6月29日下午3:19 
I emailed the developer. They were unresponsive at first but after sending a second email a week later, someone did finally get back to me. No fix yet unfortunately, but the guy I talked to said he was going to check with someone about it (that was 3 days ago). I will follow up again later and also link them to this post. I've already informed them that I wasn't the only user affected.
TempusMori 2014年6月29日下午3:20 
Also, here's a goat because it's my favorite emoticon right now.
One of Six 2014年7月13日下午7:30 
I had a graphical glitch in OSX 10.9.4. It starts in windowed mode on Monitor 2.

I've got another drive running Snow Leopard (10.6.8) and will see if that fixes anything.

Edit: menu glitches are gone in Snow Leopard and the game loads on Monitor 1. However, there are some white screens and flickering before tutorial puzzles begin.
最后由 One of Six 编辑于; 2014年7月13日下午7:51
TempusMori 2014年7月14日上午4:12 
Guys, I wouldn't hold my breath on this one.

So...I never heard back from anyone again, and that's waiting over another week and then sending yet another follow-up asking for an update. No. Response. Whatsoever.

I get that they might not have resources, or funding, or whatever...I really do. But they did not even have the decency to respond. I don't even care at this point if they fix anything. A response at all would be common courtesy. This is just a terrible customer experience and frankly I think they just don't give a ♥♥♥♥. I even linked them to this thread to let them know that there are others, right now, experiencing the same issues and I urged them to post something here for everyone just to let us know they care, but they couldn't even be bothered to do that. The original post on this thread was a year ago and they've made no efforts at all to address the issue let alone fix it.

I don't write negative reviews lightly...but this game will be getting one from me. I just can't recommend a company that puts sush little value on people.
最后由 TempusMori 编辑于; 2014年7月14日上午4:17
nitro912gr 2014年8月7日上午11:18 
thanks for responding :)
TempusMori 2014年8月9日下午9:22 
No prob. I figured since the devs couldn't be bothered to care about this, the very least I could do was let everyone else know that I attempted to get this looked at.
ipsi 2014年9月12日上午3:25 
Same issues here, MBP 2013 model (top-end, with NVidia 750M). Still playable even so, I think, but it's a bit of a shame, since it's something I could play on a plane with the trackpad.
incipit 2014年11月9日下午3:18 
same here. new MPB Mid 2014, OSX 10.10. sent mail to devs.
GravityUnown 2014年12月22日下午3:22 
Good thing I only got this game for 74 cents, because the horrible graphical glitches along with the fact that no one is getting replies from the programmers means this was a waste of time even buying.
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