Sushicolors 12. jun, 2013 @ 3:26pm
HELP ASAP why does l4d2 keep crashing
my friend recently bought l4d2 and whenever he tries to get into a game the game crashes. he tried verifying the integrity of the game cache, but he got an error that said "could not process files 101" he's lowered all the graphics and uninsalled and reinstalled the game and that didn't work. he even updated his graphics and it didn't work. Please help i don't know what else to do

Friends PC specs

Manufacturer: Dell
Model: Studio: 1555
Processer: Intel(R) Core(TM)2 duo ctu T6500 @ 2.10GHZ 2.10GHZ
Memory (RAM): 4.00 GB (1.25 usable)
System type: 64-bit operating system

he has a windows vista

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Flip 12. jun, 2013 @ 3:37pm 
so it wont work before?
try to make dxdiag? Open DirectX Diagnostic Tool by clicking the Start button Picture of the Start button, typing dxdiag in the Search box, and then pressing ENTER.

http://windows.microsoft.com/en-za/windows-vista/run-directx-diagnostic-tool
Sist redigert av Flip; 12. jun, 2013 @ 3:39pm
Sushicolors 12. jun, 2013 @ 3:38pm 
yeah
Flip 12. jun, 2013 @ 3:46pm 
maybe he should disable some tools/software he opens and not using
Shao 12. jun, 2013 @ 4:49pm 
How does it crash?
Sushicolors 12. jun, 2013 @ 6:41pm 
the screen turns blakc and it exits itself after a while
Vidia Vitami 12. jun, 2013 @ 8:55pm 
make sure all his drivers are up to date. I recall getting this glitch and I faintly remember patching my drivers.
Flip 13. jun, 2013 @ 3:27am 
maybe windows update can help
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