Mr.Derp May 16, 2013 @ 12:49am
Unable to play l4d2
I have brought L4d2- Four pack so that i could play with my friends. However, it seems that i could not play L4d2 for some reason.
Everything work prefectly untill after the loading screen.
Once the loading screen is done, my screen starts to blackout and some random noise can be heard from then background. However after a few second or so, my computer auto restart itself.
i have tried reinstalling L4d2 but it doesn't solve the problem.

Computer Spec:
Windows 7 Home premium 64Bit
Model: CQ3470D
Processor: Pentium(R) Dual-Core CPU E5500 @ 2.8GHz
RAM : 6GB

Does anyone knows if its is my computer fault or something else?
Last edited by Mr.Derp; May 16, 2013 @ 1:09am
Showing 1-12 of 12 comments
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Mr.Derp May 22, 2013 @ 3:30am 
Help?
m30w May 22, 2013 @ 6:53am 
Have you tried running a registry checker to make sure its not a broken/faulty registry entry? i use ccleaner myself...the registry repair is on the left side. Also you can try adding -novid to your launch options to eliminate loading the video all together. right click > properties > launch options.

Also this:
https://support.steampowered.com/kb_article.php?ref=4595-wexn-6831
Mr.Derp May 24, 2013 @ 10:18pm 
Originally posted by m30w:
Have you tried running a registry checker to make sure its not a broken/faulty registry entry? i use ccleaner myself...the registry repair is on the left side. Also you can try adding -novid to your launch options to eliminate loading the video all together. right click > properties > launch options.

Also this:
https://support.steampowered.com/kb_article.php?ref=4595-wexn-6831


i have tried using Ccleaner and verifying the integrity of game cache but nothing seems to changed
However, after verifying the game cache, it said :
1 files failed to validate and will be reacquired

Any idea what to do?
m30w May 24, 2013 @ 10:54pm 
You tried to play and there was no change after verifying the game cache?
Mr.Derp May 24, 2013 @ 11:01pm 
Originally posted by m30w:
You tried to play and there was no change after verifying the game cache?

yup, my screen still blackout after the loading screen and my com auto restart
m30w May 24, 2013 @ 11:37pm 
Sounds like a support ticket is the only way to go...the only other thing i can think of is to make sure that you've updated your graphics card drivers.
CarsonUK May 25, 2013 @ 4:01am 
sounds like graphics driver or not powerful enough gfx card
littlewolf11 May 25, 2013 @ 8:14pm 
i think you need something higher then pentium
felixmole May 26, 2013 @ 12:07am 
You appear to have a computer with integrated graphics, which is probably why it won't work.
TheNoobOne May 26, 2013 @ 2:35am 
i agree that its the graphics card
you could also contact steam support
nicholassalis May 26, 2013 @ 3:06am 
hello I just joined, I'm Italian and since I want to buy I want to know if L4D2 is often connected people to play online. thank you very much :)
I am translating with google translator if there is some mistake sorry hahaha
The French Chef May 26, 2013 @ 3:34am 
I just had the patch to l4d2 and now it won't play anymore. I keep going into a loop back to the library after the video...
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Date Posted: May 16, 2013 @ 12:49am
Posts: 12