phoover91 Jan 18 @ 12:10pm
PROBLEM DOWNLOADING
i added this to my library when it went free (yes i know Im one of those) but when i try to actually install the game. and this has been happening from day one it just says preparing files for install never does anything then like times out. idk what to do or what the problem could be please please help me.
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GreenHeart Lvl 4.0 Jan 18 @ 12:56pm 
1) You downloaded & INSTALL the game on any PC before the holidays? And I mean that was due downloaded and added to your library in those days, if not so, I doubt that you can download.

2) Check the compatibility of the game and the requirements for your PC

3) Delete all temporary files that are created (Windows + R & type %temp%)

4) Check that the required ports for Steam are open.

https://support.steampowered.com/kb_article.php?ref=8571-GLVN-8711

5) Contact Steam Support
Last edited by GreenHeart Lvl 4.0; Jan 18 @ 1:00pm
phoover91 Jan 18 @ 1:18pm 
deleted the temp files, the game is completely compatible tried to install again and got same thing -creating local game cache files preparing left for dead 2 for download.........first square pop up box and it just sits there. 0 bytes/s idk whats with it but its irritating.
Wufei Chang Jan 18 @ 1:26pm 
Yea if i recall you had to add it to steam library AND Complete the download, then game is yours to keep.
GreenHeart Lvl 4.0 Jan 18 @ 1:38pm 
Originally posted by Ẅʉƒεɨ Ƈħɑɲɡ:
Yea if i recall you had to add it to steam library AND Complete the download, then game is yours to keep.

yeah, apparently your download is blocked, because it has been added as you mention @phoover91 should appear in your list of games but seeing your profile no appears L4D2, it's like I told you was due to download and install the 25/26 on a pc, so you could download from any other everytime, but this time but it is not.

try on google, but I think it was not download

Greetings! (:

Last edited by GreenHeart Lvl 4.0; Jan 18 @ 1:40pm
phoover91 Jan 18 @ 1:42pm 
well that really sucks its in my library it was just never fully installed due to issues with it not installing that day (im guessing because of the flood of people) and my fiances' brother did the same thing i did and it downloaded thru the other day. oh well. im not losing anything i don't guess.
battle2525 Jan 18 @ 1:54pm 
Check your account detail (on steam top right). Go to licenses+subscription or store transaction. Does it list left 4 dead 2? If it does, it means you own it. The game is yours. Doesn't matter if you install that day or next. However, problem downloading it is another problem I can't help you with that atm.
phoover91 Jan 18 @ 2:14pm 
Licenses and subscriptions
ACQUISITION METHOD ITEM
Complimentary
Company of Heroes 2 Commanders DLC - Free Weekend (Jan 2014)
Complimentary
Company of Heroes 2 - Free Weekend (Jan 2014)
Complimentary
Steam
Complimentary
Saints Row IV - Free Weekend (Jan 2014)
Complimentary
Skyrim HD Texture Pack
Complimentary
Left 4 Dead 2 <---- *********there it is*************
Steam Store
Skyrim
Complimentary
Dota 2 - Hardware Survey
Steam Store
Arma II: Combined Operations (NA)







idk its just really annoying maybe its just bugged for me no biggy tho.
BobJon Jan 22 @ 2:59am 
same problem
Last edited by BobJon; Jan 22 @ 3:00am
phoover91 Jan 30 @ 3:51pm 
Originally posted by ;558746017923558894:
same problem
please let me know ifu fix it
WaXz Jun 16 @ 5:44am 
same problem
phoover91 Jun 16 @ 1:05pm 
idk what happened mine just started working randomly one day keep trying on occasion good luck.
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Date Posted: Jan 18 @ 12:10pm
Posts: 11