Natural Selection 2

Natural Selection 2

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Serial blocked by publisher
Hi,
my game was removed from my steam list recently so i contacted the steam support team. They told me my serial was blocked by the publisher. Unknownworlds is the publisher of ns2 but i cant find a serious way to contact them. I tried facebook and the emailadresses they show on their webpage.

Any hint how i can manage to contact the responsible person to tell me why i was blocked? I cant claim my legal rights without the reason.

Thanks!

Peng
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where did you buy the game tho?



xxx
Khrull 2013年10月9日上午2:37 
You most likely bought your game from a key reseller page. Take a look at this page: http://unknownworlds.com/blog/beware-shady-key-resellers-and-discount-steam-keys/

You have to contact the store you got your key from to get back your money.
最后由 Khrull 编辑于; 2013年10月9日上午2:38
Peng 2013年10月9日上午2:43 
Thanks that post helped me a lot. I needed an official statement. Lets see what they answer.
Dusty 2013年10月9日上午9:44 
Still havent answered where he bought the game, my guess is.

It wasnt on steam, therefor they cant help you.
Still havent answered where he bought the game, my guess is.

It wasnt on steam, therefor they cant help you.
stop guessing
Cloud9 2013年10月9日下午5:00 
Still havent answered where he bought the game, my guess is.

It wasnt on steam, therefor they cant help you.
Nice way of being a jerk.

You can offer support by showing links and some quotes from a secure source. Just because somone skids over a question, does not mean you just dismiss them.
最后由 Cloud9 编辑于; 2013年10月9日下午5:00
Peng 2013年10月14日上午4:58 
引用自 Jaqarll
You most likely bought your game from a key reseller page. Take a look at this page: http://unknownworlds.com/blog/beware-shady-key-resellers-and-discount-steam-keys/

You have to contact the store you got your key from to get back your money.

Well I contacted the reseller but he does not accept the official statement because of the time between the statement and my report. I can somehow understand that. I could have been banned for any other reason... but nobody is willing to tell me why.

Any suggestions on how i can contact the unknownworldsteam for an official personal statement to why i was banned? I can not register in their forums because its impossible to accept their terms of agreement. The checkbox is unreachable.

Greetings

Peng
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发帖日期: 2013年10月9日上午2:28
帖子数: 7