Peng 9 okt 2013 om 2:28vm
Serial blocked by publisher
Hi,
my game was removed from my steam list recently so i contacted the steam support team. They told me my serial was blocked by the publisher. Unknownworlds is the publisher of ns2 but i cant find a serious way to contact them. I tried facebook and the emailadresses they show on their webpage.

Any hint how i can manage to contact the responsible person to tell me why i was blocked? I cant claim my legal rights without the reason.

Thanks!

Peng
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ƸӁƷ ButterLux 9 okt 2013 om 2:28vm 
where did you buy the game tho?



xxx
Jaqarll 9 okt 2013 om 2:37vm 
You most likely bought your game from a key reseller page. Take a look at this page: http://unknownworlds.com/blog/beware-shady-key-resellers-and-discount-steam-keys/

You have to contact the store you got your key from to get back your money.
Laatst bewerkt door Jaqarll; 9 okt 2013 om 2:38vm
Peng 9 okt 2013 om 2:43vm 
Thanks that post helped me a lot. I needed an official statement. Lets see what they answer.
Dusty 9 okt 2013 om 9:44vm 
Still havent answered where he bought the game, my guess is.

It wasnt on steam, therefor they cant help you.
Whiskey_In_the_jar 9 okt 2013 om 1:28nm 
Origineel geplaatst door Dusty Mcpothead | 60/10 mbit:
Still havent answered where he bought the game, my guess is.

It wasnt on steam, therefor they cant help you.
stop guessing
Sleepy 9 okt 2013 om 5:00nm 
Origineel geplaatst door Dusty Mcpothead | 60/10 mbit:
Still havent answered where he bought the game, my guess is.

It wasnt on steam, therefor they cant help you.
Nice way of being a jerk.

You can offer support by showing links and some quotes from a secure source. Just because somone skids over a question, does not mean you just dismiss them.
Laatst bewerkt door Sleepy; 9 okt 2013 om 5:00nm
Peng 14 okt 2013 om 4:58vm 
Origineel geplaatst door Jaqarll:
You most likely bought your game from a key reseller page. Take a look at this page: http://unknownworlds.com/blog/beware-shady-key-resellers-and-discount-steam-keys/

You have to contact the store you got your key from to get back your money.

Well I contacted the reseller but he does not accept the official statement because of the time between the statement and my report. I can somehow understand that. I could have been banned for any other reason... but nobody is willing to tell me why.

Any suggestions on how i can contact the unknownworldsteam for an official personal statement to why i was banned? I can not register in their forums because its impossible to accept their terms of agreement. The checkbox is unreachable.

Greetings

Peng
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