Peng Oct 9, 2013 @ 2:28am
Serial blocked by publisher
Hi,
my game was removed from my steam list recently so i contacted the steam support team. They told me my serial was blocked by the publisher. Unknownworlds is the publisher of ns2 but i cant find a serious way to contact them. I tried facebook and the emailadresses they show on their webpage.

Any hint how i can manage to contact the responsible person to tell me why i was blocked? I cant claim my legal rights without the reason.

Thanks!

Peng
Showing 1-7 of 7 comments
< >
ƸӁƷ ButterLux Oct 9, 2013 @ 2:28am 
where did you buy the game tho?



xxx
Jaqarll Oct 9, 2013 @ 2:37am 
You most likely bought your game from a key reseller page. Take a look at this page: http://unknownworlds.com/blog/beware-shady-key-resellers-and-discount-steam-keys/

You have to contact the store you got your key from to get back your money.
Last edited by Jaqarll; Oct 9, 2013 @ 2:38am
Peng Oct 9, 2013 @ 2:43am 
Thanks that post helped me a lot. I needed an official statement. Lets see what they answer.
Dusty Oct 9, 2013 @ 9:44am 
Still havent answered where he bought the game, my guess is.

It wasnt on steam, therefor they cant help you.
Whiskey_in_the_Jar Oct 9, 2013 @ 1:28pm 
Originally posted by Dusty Mcpothead | 60/10 mbit:
Still havent answered where he bought the game, my guess is.

It wasnt on steam, therefor they cant help you.
stop guessing
Chowder7116 Oct 9, 2013 @ 5:00pm 
Originally posted by Dusty Mcpothead | 60/10 mbit:
Still havent answered where he bought the game, my guess is.

It wasnt on steam, therefor they cant help you.
Nice way of being a jerk.

You can offer support by showing links and some quotes from a secure source. Just because somone skids over a question, does not mean you just dismiss them.
Last edited by Chowder7116; Oct 9, 2013 @ 5:00pm
Peng Oct 14, 2013 @ 4:58am 
Originally posted by Jaqarll:
You most likely bought your game from a key reseller page. Take a look at this page: http://unknownworlds.com/blog/beware-shady-key-resellers-and-discount-steam-keys/

You have to contact the store you got your key from to get back your money.

Well I contacted the reseller but he does not accept the official statement because of the time between the statement and my report. I can somehow understand that. I could have been banned for any other reason... but nobody is willing to tell me why.

Any suggestions on how i can contact the unknownworldsteam for an official personal statement to why i was banned? I can not register in their forums because its impossible to accept their terms of agreement. The checkbox is unreachable.

Greetings

Peng
Showing 1-7 of 7 comments
< >
Per page: 15 30 50
Date Posted: Oct 9, 2013 @ 2:28am
Posts: 7