This game needs matchmaking or at least skill divisions.
Natural selection 2 needs matchmaking or something similar. Most games are over before 5 minutes have passed. Most games have 2-4 extreme newbies and 2-4 extremely experienced players. You might argue that this game doesn't have enough players for something like match making. Even something as simple as three skill divisions would make a massive difference. Sub 100 hour players, 100-500 hour players, and 500 hour+ players? I don't know what the best solution is, but something would be wildly better than the nothing that is in place currently.
A ton of players have simply quit playing this game because of the wholly lack of team balancing. When players are going 20/1 kill/death ratio, you know you have a serious problem.
The people who made this game have claimed to be working on it for maybe close to a year now. This is something that should have been done on release to retail.
The 30 minute+ game length is so much fun, but so rare.