SOLARJETMAN Jul 15, 2013 @ 10:23am
1/2 screen video?
After FINALLY getting uPlay to let me play now I have 1/2 screen video! Anyone know how to fix?
Showing 1-14 of 14 comments
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TheWaxwingSlain Jul 15, 2013 @ 11:11am 
Sorry, I have the 1/2 screen video and that update is not installed.
Mad Cheshire Jul 15, 2013 @ 12:36pm 
Go to Control Panel, Security, Windows Update
Click on View Installed Updates
Search for KB2803821 in search bar, right click - Uninstall Update
niemiec1982 Jul 16, 2013 @ 4:38am 
If you have XP, its KB2834904
Resigil Jul 18, 2013 @ 8:59pm 
Yah Im in the same boat as TheWaxwingSlain. I have 1/2 screen video at the begining, and also don't have the update that people are saying to get rid of installed. Anyone else that had the same problem, and can point us in the right direction would be appreciated. Though so far the rest of the game works w/ no problems so it's not a huge concern. If I really desire to watch the opening cinematic I will go to youtube, and watch the trailer.
Erebus Jul 19, 2013 @ 1:33am 
It is most definitely related to a Windows update issued around July 9th, 2013. Try uninstalling Windows updates from the week surrounding that time period and see if that resolves your problem.

Control Panel -> Uninstall Program -> View Installed Updates

If that doesn't work, install your newest video drivers. If that doesn't work, call a Priest.
Metavit Virtua Jul 20, 2013 @ 10:09am 
I think that this is on most game forums right now. It has to do with the cinematics apparently and that one update from microsoft. Mine re-installed after I got it off once, so I am going to try and disable it from installing again.

Here's the process to keep it from re-installing:
- Go to Windows Update and check for updates.
- Click on the hyperlink that says there are updates available, then you can pick not to install it.
- Uncheck the update that says, "KB2803821" within it. Then, to further help, you can right-click on it and click hide update.
- Done.
inbound Jul 20, 2013 @ 6:23pm 
Solved the problem. Thanks a lot guys.
MW-Snake Jul 21, 2013 @ 7:54am 
This can't be a Solution. The solution ist to fix the bug. Erasing an "important security update" can only be a workaround.
unstillaing Updates just because the producer fails isn't right.
Huntsintson Jul 22, 2013 @ 9:40am 
Thanks for the info.
BesKost Jul 22, 2013 @ 9:57am 
Tnx for the info.
Kioskryttaren Jul 22, 2013 @ 1:44pm 
THanks for the tip
Zyco Jul 22, 2013 @ 6:01pm 
Yeah.. this one can be blamed on Microsoft
Morifen Jul 23, 2013 @ 8:23pm 
Im not deleting a security update to play a video game
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Date Posted: Jul 15, 2013 @ 10:23am
Posts: 14