The Sims™ 3

The Sims™ 3

berylvenus 11 set. 2013 às 7:39
Anyone Having Problems Getting The CD Key for Movie Stuff?
Just as the title says, I can see all of my other CD Keys for the game but not for Movie Stuff :/
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Red Wings Rock 11 set. 2013 às 7:48 
I don't have it yet either. When I bought 70's 80's 90's pack it took a couple of days to get it. I think we are going to get it. Because in account details it say steam store and retail key
berylvenus 11 set. 2013 às 8:33 
Yup same thing happened to me with the 70's 80's 90's pack as well :/ Might be because of it's not out for EU yet. Have to wait until midnight I guess :(
Yelsha57 12 set. 2013 às 7:41 
Originalmente postado por BerylVenus:
Yup same thing happened to me with the 70's 80's 90's pack as well :/ Might be because of it's not out for EU yet. Have to wait until midnight I guess :(
I dont have the key either but I have the stuffpack and it works but I would like the key.
Cipe 12 set. 2013 às 21:45 
I don't have a key either. Hoping for it to be added soon.
Deadite 13 set. 2013 às 17:55 
same issue, but it did happen before so im not really worry about it.
berylvenus 14 set. 2013 às 13:22 
Well... still no key for me :/
Última alteração por berylvenus; 14 set. 2013 às 13:22
cruinne 14 set. 2013 às 13:56 
You should probably contact Steam support -- I've seen issues before where keys didn't get populated, but support should be able to force it through.
berylvenus 14 set. 2013 às 13:57 
I did, I've opened a ticket on 11th and they didn't answer me yet.
Última alteração por berylvenus; 14 set. 2013 às 13:57
mialsogaard 15 set. 2013 às 11:14 
I have the same issue and have contacted support, but they haven't answered me yet :/ The stuff pack works - on Steam, but I'm playing via Origin, so I'd really love to have that CD-key...
cruinne 15 set. 2013 às 13:08 
That's odd -- they're usually faster than that. I'd go and see if anything was missing from my support ticket. At minimum:
  • Your steam user account name.
  • The full, correct name of the stuff pack you bought.
  • The date you purchased it (and possibly payment method).
  • A line saying that the problem is that you did not get a key, and so cannot register the pack properly at EA.
If all that's there, I'd at least kind of say, "Hey, have I been forgotten?"
Última alteração por cruinne; 15 set. 2013 às 13:09
cruinne 19 set. 2013 às 6:45 
Yep. Don't think anyone's arguing otherwise. But only Steam support can help.
berylvenus 19 set. 2013 às 17:07 
Yup very helpful the Steam Support. That's what they said to me TODAY.

"Hello ***,

Please exit Steam and log back into your account. This should resolve the issue.

Let us know if you have any other questions."

It OFCOURSE didn't work.
Última alteração por berylvenus; 19 set. 2013 às 17:07
Cipe 20 set. 2013 às 17:09 
It's been ~9 days and still no key. :(
Pineapple Express 21 set. 2013 às 2:31 
Having the same issue. Support is no help at all.
Ravagexe 25 set. 2013 às 4:28 
Steam Sims Support Step By Step :

1- Restart Steam.
2- Pull the plug off your PC.
3- Pray and wait for a miracle?

Thanks for your purchase friend.
Última alteração por Ravagexe; 25 set. 2013 às 4:32
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Postado a: 11 set. 2013 às 7:39
Comentários: 17