Miki Picky Aug 21, 2013 @ 9:26am
Crashing
Everytime I start the game it crashes after a few seconds! It gets very frustrating. Sometimes it works but then the next day whenI play it crashes again! :(
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cruinne Aug 21, 2013 @ 2:00pm 
Can you tell us what troubleshooting steps you've tried, and also what your computer specs are?
Miki Picky Aug 22, 2013 @ 11:04am 
Nevermind I fixed it but thx anyway
fantiki83 Aug 22, 2013 @ 12:09pm 
how did you fix it as mine crashes but turns my whole laptop off with it. its a new laptop perfectly capable of running sims 3. ive uninstalled it twice and reinstalled it hoping that works. i need help if you can?
Recollection Aug 22, 2013 @ 12:15pm 
My bud's laptop automatically turns itself off as soon as it starts to overheat.. that's the only thing ive got for "laptop" problems lol
fantiki83 Aug 22, 2013 @ 12:17pm 
well i ruled that out already, and it only happens with sims. not happy as ive paid 30 quid for something i cant play :(
Recollection Aug 22, 2013 @ 12:18pm 
The base game or with xpacs
fantiki83 Aug 22, 2013 @ 12:20pm 
the game itself i think. my neice added an extension pack but i dont know how to remove it. im not that good with these things yet lol
fiolyvette Aug 23, 2013 @ 8:40am 
Can you tell me how did you fix it mines crashing too and it turns off the computer! I want to play it but I can't! Help me pleasee
Bjorn Aug 27, 2013 @ 11:09pm 
Hi everyone. I had the exact same problem and went through the whole checklist of possible crash causes. What finaly made it work for me (with a clean install and no mods) was to update my BIOS and motherboard chipset drivers. Before that I had crashes that rebooted my computer a couple of minutes into gameplay. On ASUS homepage (my motherboard is ASUS), it stated in one of the newer drivers that it fixed a problem with certain NVIDIA graphic cards.

I know how frustrating it is to not being able to enjoy your game. I sincerely hope that you get your game up and running. Good luck!

EDIT: Be very careful when you update your BIOS so you do not "brick" your computer. Not sure if you can brick it but if the boot order is changed your might end up with errors such as "no bootloader found" when starting your computer. If you do not know how to rearrange the boot order in BIOS, ask someone who is more computer savvy to help you.
Last edited by Bjorn; Aug 27, 2013 @ 11:21pm
Miki Picky Sep 15, 2013 @ 11:52am 
I restarted my computer and it worked when I turned The Sims 3 on.
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Date Posted: Aug 21, 2013 @ 9:26am
Posts: 10